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Victoria Court Memory Care
- Assisted Living Facilities
- Cranston, RI
About this business
Families choose Pacifica Senior Living Victoria Court in Cranston, Rhode Island, for Memory Care and Respite Care services because we offer a customized experience for every member of our community. In addition to providing home-care support services, we offer a variety of activities and programs designed to meet different interests and abilities.
Location details
55 Oaklawn Ave, Cranston, RI, 02920, United States
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We didn't have a great experience at this facility. It's a safe place, but feels 'dark.' Overall, I think most of the staff was well intended but I feel like they were short staffed. They made many promises that they didn't deliver on. The nail salon- never happened. Activities- there were none (they told me that they had them, but that my loved one chose not to participate). Outings- the transportation van was broken before we even moved our loved one in but they didn't tell us that. It remained broken and there were never ... read more
Business response:
We are currently evaluating negative comments which might have been added post-Covid when there was much upheaval in all senior living communities around the country. We want to address issues that are no longer relevant based on life within our community today. That said, our staffing levels are consistent with sufficient staffing regulations. The bus has been fully operational for all of 2023. We have activities throughout the day in the Lower Level Great Room, outside in the courtyard (weather permitting), and in the firs... read more
The staff is unbelievably friendly and courteous. I want to give a special should out to [name removed] and [name removed]. They give such great care to my mom and communicate with me any concerns and accomplishments to my mom.
Business response:
Thank you for taking the time to leave this 5 star review! We are so pleased to hear that you and your mom are happy with the care provided at our community. We are very proud of our Victoria Court team and they will be thrilled to read this positive feedback. Thank you again!
Always a smiling face when I walked in. My loved one was always engaged in some sort of activity and they are very well cared for. The staff went above and beyond.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Great community, good people who work there and the resident's looked very happy and groomed.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Best community to live in. The staff is extremely friendly and helpful. The food is delicious, and the activiites are amazing. [name removed] the AD is great. There's always someone to help around the building and you can go out back and enjoy nature or go for a job.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
The atmosphere was very home like and inviting. The staff was very kind and the residents were engaged in trivia or walking around. I enjoyed how it wasn't a closed unit but a home where they could wander.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
I toured this community ofr my grandfather a year ago. At the time, we thought he would be able to move in but he needed a lot more care did to his hospice state. But the community is lovely and the staff are very kind and friendly and I would recommend them.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Very friendly and outgoing staff. The building was nice and maintenance and the residents looked extremely happy.
Business response:
Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Building was very clean and inviting. The team was super kind and knowledgeable. Happy I toured!
Business response:
Thank you for your review, we are pleased to see that you had a positive experience. We strive for 5 star reviews and would like to do everything we can do raise your 4 stars to 5. We would love the opportunity to see what we could do better. Would you please reach out to our Executive Director so that we can discuss? We look forward to speaking with you.
Frequently asked questions about Victoria Court Memory Care
How is Victoria Court Memory Care rated?
Victoria Court Memory Care has a 4.8 star rating with 182 reviews.
When is Victoria Court Memory Care open?
Victoria Court Memory Care is open now. It is open 24/7.