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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Everyone efficient professional knew their job. Only complaint was today, 24 hours after when I was there, called to speak to a nurse, not feeling well, as of now, 5pm still no call. That is disappointing.
Business response:
Thank you for providing your feedback. We understand our Medical Director, Dr. Roe, has reached out to you and addressed your concerns. We hope you start to feel better, and do not hesitate to contact Dr. Roe if you have any questions or need additional assistance.
What few times I have had to visit VIK Complete Care, the administrative and medical staff have always been friendly, compassionate and informative no matter what your issues. Follow up phone calls and the ability to ask ongoing questions if necessary is a plus for one of the best clinics around. Thank you!
Business response:
Hello Ms. Beall, Wow! Thank you so much for the wonderful feedback and kind words. We really value your opinion! We love our patients and we believe it shows! Please take care and if you ever need us again, we'll be ready and waiting! Thanks again!
De Campbell had the best bed side manor explaining things in detail throughout. They took all the precautions to make sure they diagnosed me correctly. Nurses were also pleasant and professional.
Business response:
Hello Ms. Candler, Thank you for the kind review and 5 stars. We truly appreciate you telling us a bit about your visit. We are here and ready to help at a moments notice, 24/7. Please get well and thank you again!
Dr. Roe and Nurse Meagan were absolutely exceptional. I cannot express my gratitude enough. The entire staff was like a well oiled, efficient machine all while easing my heightened anxiety.
Business response:
Hello Ms. Dennistoun, Dr. Roe and Nurse Meagan are fantastic!!! They work with a wonderful team who truly loves their patients. We appreciate your feedback and the 5 stars! We hope you feel better very soon! Thanks so much again!
Very efficient. Great staff!
Business response:
Hello Mr. Parr, Short and to the point and we LOVE IT! Thank you for the kind feedback and 5 stars. We hope you get well soon. Thank you so much!
This is the best Urgent care in the US! Fantastic staff, Drs, Nurses, receptionist!! Change NOTHING!! TY!!
Business response:
Hello Mr. Haase, Thank you for the kind words and 5 stars! We love our patients here and it make it so very easy to offer high quality healthcare to our community. We appreciate you writing. Thanks again and please stay safe!
My first visit at VIK Complete Care at Lakeway was the best care I have ever had in a doctor’s office or clinic. The staff and Dr. Allensworth was superb. They are friendly, knowledgeable and professional. I will recommend this clinic to everyone.
Business response:
Hello Mr. Hobbs, Thank you for letting us make a great first impression on you! You can expect the exact same type of caring, compassion and care no matter the day or night you may need us again in the future! Dr. Allensworth is fantastic! Our Lakeway team is top notch! Thank you for the recommendations and 5 stars! Please take care and thanks again!
We appreciated how thorough you were in my care and the attention we received from everyone. Thank you for being patient when I was nervous and taking time to answer our questions and get to know us a little bit.
Business response:
Hello, Thank you for the compliments! We appreciate each and every one. We love taking care of our patients here at Vik Lakeway, it's our privilege! We're always open and ready to help 24/7! Thank you again!
Fast and thorough care. Highly recommend!
Business response:
Hello, Thank you for the 5 stars and kind words regarding our Lakeway facility. We are thrilled you had such a good ER experience with us! Thanks again and please take care.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 5 star rating with 1,566 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.