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Villas at Waterchase Apartments

3.7

About this business

We don't just rent apartments. From the moment you walk through the front door, you'll feel the comfort and security that makes our residents happy to call us home. Cutting edge amenities, meticulously-groomed grounds, and a dedicated staff contribute to a higher standard of living. Convenient shopping, award-winning schools, local museums and parks are all close at hand, with sponsored activities to develop new hobbies while getting to know your neighbors. 

Location details

165 N Old Orchard Ln, Lewisville, TX, 75067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7358 reviews
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kimmie_0520's profile image
kimmie_0520 
10 years ago

Pro's: Beautiful landscaping, trash pick up service and the apartments are a decent size. The prices are somewhat high but no to big of a deal for me. If your're a veteran you get discounts on fee's which was nice. They recycle which is good in my book also. Con's: BEWARE OF "FLOATING LEASE" April 2015- I got one of those and they said I would be contacted when a 2nd floor unit showed up with... 

Sareli85's profile image
Sareli85 
10 years ago

I'm not one to usually go out of my way to write a poor review because I know everyone has their own experiences and just because "Sally" had a horrible time doesn't mean "Joe" will have the same experiences. However, I do not recommend these apartments at all. I've read through recent reviews and do not agree that the grounds aren't pretty anymore (I haven't had to deal with the pet poop... 

amberhutsell's profile image
amberhutsell 
10 years ago

I've lived here 2 years and it was 2 years too long. New management recently took over but it's not any better. The grounds are not kept, people do not pick up their dogs waste and the dumpster is always over flowing which I have to drive by every day. You can find a much better apartment for your money. The gate is constantly broken, I'm a single mother with a dog and have never felt fully... 

Lauren Landivar's profile image
Lauren Landivar 
10 years ago

I have lived here for 2-3 years and loved the place until the Harbor Group took over in December 2014. Long lines in the office, parking permits, finger-pointing and fines for residents - all this is what now awaits you. This place used to be awesome, now no one answers the phone and customer service is non-existent. I have been waiting 20 minutes now just to find out about my water bill. ... 

TJHead06's profile image
TJHead06 
10 years ago

I have lived here for almost 3 months now and so wish I could have signed a shorter term lease! WORST place I have ever lived with the WORST customer service. On my move-in inspection form I put down there is/was a floor issue (subfloor) and have still yet to have anyone out to check it out....when I wrote the manager about it she said "The floor may seem unsafe but it is not" Really? I had my... 

anonymous's profile image
anonymous 
11 years ago

The review below was written by me earlier this year. Unfortunately, I can no longer recommend these apartments. A new management company has taken over, and now the phone is no longer answered (automated answering system), parking permits are required (visitors will be towed unless they park in one of TEN spots at the front office), and we can no longer pay online because the website has been... 

GAB43's profile image
11 years ago

Please read before moving into these apartment. I moved here in 2011 and stayed because of the staff. Once they got new staff i moved out. The manager at these apartments now doesnt care about the residence just want to make her status. She didnt notify me that she rented my apartment i found out by calling the office. Once i moved out they gave me a bill of 859.69 of charges that was out of... 

Brian Yong Tae Shin's profile image
Brian Yong Tae Shin 
11 years ago

1 star 

nmpqm29's profile image
11 years ago

I lived here about a year ago and I could not get out fast enough. It is the most disgusting place I have ever lived. The area is completely unsafe, I'm fairly certain there were illegal activities being conducted in the parking lots at night. It was dirty and old. SO OLD! The appliances were outdated. The carpet hadn't been replaced in I don't know how long. The doors are so light. We were on... 

Frequently asked questions about Villas at Waterchase Apartments

How is Villas at Waterchase Apartments rated?

Villas at Waterchase Apartments has a 3.7 star rating with 358 reviews. 

When is Villas at Waterchase Apartments open?

Villas at Waterchase Apartments is open now. It will close at 6:00 p.m.