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Vinebrook Homes Augusta
- Property Management
- Augusta, GA
About this business
Location details
2531 Center West Pkwy, Ste. 100, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My mother passed I contacted them and let them know my mother passed away and I was going to be late paying my rent because I was dealing with the loss of my mother but I would be making a payment asap and mind you that was the only payment I owed they told me sorry for your loss and sent me a notice to leave they really don't give a s*** about you as a tenant
Business response:
First and foremost, we want to extend our deepest condolences for the loss of your mother. We understand that this is an incredibly difficult time, and we are truly sorry for your loss. We also want to acknowledge your frustration and assure you that our intention is never to add stress during such a challenging moment. Unfortunately, state laws require us to send notices for late rent payments in order to remain compliant with legal requirements. That said, we always encourage residents to reach out so we can explore any av... read more
they really just dont give a **** about the people who rent patch jobs rotten floors only fix things that are considered "emergency" my galvanized pipes in my house that can lead to sickness are not "emergency"
Business response:
We sincerely regret to hear about your concerns and understand how frustrating maintenance issues can be. Our goal is to provide a well-maintained and comfortable living environment for all residents, and we take your feedback seriously. If you are experiencing ongoing maintenance issues, we encourage you to reach out to our customer service team at ************ so we can further assist you and work toward a resolution. We appreciate the opportunity to address your concerns.
They are horrible I’ve made reports about the mold in my home & the increase in my rent along with assistance with rent all with no resolution. And today I was told they were filing for eviction.
Business response:
We are truly sorry to hear about the challenges you’ve been facing with your home and rent concerns. We understand how frustrating and stressful this situation must be, and we want you to know that we are here to help. To ensure your concerns are addressed as quickly as possible, we encourage you to contact our main line at ************. Our team is ready to assist you with maintenance issues, rent inquiries, and any other support you may need. Please know that we value you as a resident, and we are committed to working with... read more
VineBrooks Omaha is not good at all. Been here almost 5 years and they barely want to help with maintenance issues. We moved in the week of Christmas five years ago and the water heater went out and it took them a week to fix it and I said earlier I’m in Omaha, and it was below freezing. Now it’s a new property manager and I’m over standing that they are discriminating on me and my roommate. They always want rent but can’t properly fix anything, and said they won’t because it cost to much and they're not willing to move us. ... read more
TERRIBLE TERRIBLE TERRIBLE! They charge late fees after you paid the rent. They don’t fix anything. I’ve been without a window for a week now and it’s winter time! The manager didn’t seem to care about the maintenance, only payment issues. I had to call Public works to even get someone to back me up.
Hello my name is Raven ***** me and my brother are renting a home through Vinebrook I have a 5 year old son and 4 week old son we have been living here a year this month November I’ve had a few incident we’re in the back room which is a add on room always leaks from the seeking when it rains and water comes up through the floor in which I have carpet all through my home I make the complaint to Vinebrook someone came out a Caucasian older guy put some white stuff in the outside off the door but it never stopped.Now it has got... read more
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration this situation has caused, especially with young children in your home. We recognize that previous efforts may not have fully resolved the issue, and we are committed to working with our contractors and maintenance team to address it permanently as quickly as possible. Please share any additional details through your resident portal at resident.vinebrookhomes.com or via email to help us document and expedite the necessa... read more
They are rude people and they charge me an application fee and I on section 8 they basically said we don't care if your on section 8 your not going to rent a property from us ,I told her my voucher is close to expire and she basically said I don't care these are our rules.
They are crooks. All they want is money. They don't try to work with you when a there is a hardship. They will evict you. If you late and it go over the 5th 350 charge for eviction. You never went to court they never filed. They just tack what ever they want onto to ledger. Then be ready to throw you out if you don't pay. The are scammers. I wish I had read all reviews before I dealt with this company. They go up every year on rent.
I think this company is scam and is not helping the tenant with issues they charge tenant 2 times the pay for utility bill that puts client in a place that hard to pay. My issue is that i have to move because the house is filled with animals and i cant continue to pay were im not comfortable
Frequently asked questions about Vinebrook Homes Augusta
How is Vinebrook Homes Augusta rated?
Vinebrook Homes Augusta has a 1.3 star rating with 215 reviews.
When is Vinebrook Homes Augusta open?
Vinebrook Homes Augusta is closed now. It will open on Monday at 9:00 a.m.