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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Hit and miss application when it comes to calls and messages.
Business response:
Thank you for your feedback. We would like to know more about the problem you mentioned. Could you please send additional details or screenshots to customercare-vb@vonage.com?
Unable to open the application
Business response:
Hi Johny, can you please try reinstalling the app? Please contact us at customercare-vb@vonage.com if the issue persists or navigate to the app's main menu > "Help & Feedback" > "Report an Issue". Thank you!
Please decrease the excessive ram usage and storage consumption
Business response:
Thank you for your feedback! We value your advice and will share it with our R&D department to further investigate the issue.
Good voip software. However, I don't think they have many people for customer support. The few times I need support they forced me into their automated support.
Business response:
Thank you, Hutch. We highly appreciate your feedback and will definitely take it into consideration.
Out of 10 incoming calls only 3 calls ring for Android, but for apple user out of 10 incoming calls all calls ring.
Business response:
Dear Rahul, I suggest you download the app's latest version since many issues have been resolved in the past. Additionally, please check the app's call settings. If the issue persists, please navigate to the app's main menu > "Help & Feedback" > "Report an Issue" (so we can gather more information about the problem). Thank you!
Great app for my business use.
Business response:
Your feedback makes us happy! We are working on new and exciting features :)
Very good
Business response:
Dear Nelson, we are glad you liked the app. If you can tell us what could be improved by our team in order to get a 5-star rating, that would help us to improve for you and the rest of our users as well. Thanks!
It asks for the feedback about after each 20 calls, so 4.8 stars. Sorry, but very very easy to use
Business response:
Hello Saad! We're glad you like us. Let us know what we can do better to earn your 5-star rating.
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 1,594 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open at 9:00 a.m.