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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Who needs the office when you have your work phone right on your smart phone! Love it!
Business response:
Thank you for the feedback!
Bad so far won't receive texts
Business response:
Hi, we're sorry to hear you are having trouble receiving text. please send us your account ID and username to essentialsmobilefeedback@vonage.com and we will figure our what went wrong. Thanks.
Works good at times and then there are the other times when I am not sure what it is doing or what I'm supposed to do with it. It's an adventure...that is certain!
Business response:
Thank you for your feedback. Please share you detailed feedback with us through the app's "Feedback & Questions" so we improve!
UPDATE: I want to thank Vonage for fixing the issue that I was going through before! That's why I changed the rating! OLD REVIEW: Ithought it was only me having the same damn problem! I have even called Vonage and they don't even know what is wrong! For all businesses owner this is not good I have missed a lot of calls! What can we do for them to fix this problem
Business response:
UPDATE: thank you so much, we appreciate your feedback. OLD RESPONSE: Hi, thank you for your honest feedback, and we're sorry to hear that you are having these issues. During the last days we did have issues on Android 8.x, impacting some users not receiving some of the calls. An update to the app is being rolled out this week to fix this issue.
Was working like a charm for a while. Loved it. But, since a few days, when I have updated my Google Pixel to Android 8.1.0 - And I think the app has updated too - I have been having some issues with receiving and making calls. Calls arent going through on to the mobile app as they come - instead, it simply shows up as missed calls later - Which is not good for my business. Also, i have to restart the app every once in a while when I have to make a call. Otherwise, when I dial a number, it simply says Calling and wont ring. ... read more
Business response:
Hi, thank you for your honest feedback, and we're sorry to hear that you are having these issues. During the last days we did have issues on Android 8.x, impacting some users not receiving some of the calls. An update to the app is being rolled out this week to fix this issue (5.14.2 update), sorry for the inconvenience.
This app is getting better. It must use a lot data because I can be on a call five minutes and then with no warning the callers voice slows down as if in slow motion.
Business response:
Hi Lisa, thanks for your honest feedback and we're sorry to hear you are having issues with the app. If the issues you experience persists, please send us your account ID, username and extension to essentialsmobilefeedback@vonage.com so our team could look into that. Thanks!
Great for my business needs
Business response:
Thank you for your feedback!
It's really good..... The calls are very clear..... without any disturbance
Business response:
Thank you for your feedback!
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 1,594 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is open now. It will close at 6:00 p.m.