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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Absolutely love it!
Business response:
Thank you for your feedback!
I gave up my desk IP Phone a while back since I travel and rarely work from my desk during business hours. I tried the Vonage Chrome extension, but it's not very good. Totally frustrated, I decided to try the Android app and I was pleasantly surprised. I use it on both my cell phone and tablet. It integrates with the device's contact list (something the Chrome extension could not do) and the call quality is quite acceptable. The only complaint I have is that the tablet version only displays in portrait mode. I set my tablet ... read more
Business response:
Thank you for the detailed feedback. We will look into supporting tablet landscape mode in the future.
App is real convenient and it works even with minimal phone data connection. I just hope you can add options for warm and blind transfers too.
Business response:
Thank you for your feedback. Blind transfer is available, using the arrow on the top right of a screen while in a call. Warm transfer is someone we're looking to add in the future.
Call history barely loading in latest update. Other than that works good.
Business response:
Thank you for your feedback. We have issued 5.9.1 update to fix this issue, sorry for the inconvenience.
I need to be told what features it has. It it great for calls and texts
Business response:
Thank you for your feedback! If you have more questions about features please contact us from the app's feedback option.
Vonage Team has been responsive to app reviews. Never Miss a Call is a powerful feature, but calls forwarded to a personal number need to be directed back to Vonage Voicemail if "Ignore" is pressed.
Business response:
Thanks for the feedback and sorry to hear that you are having issues with the app. If you wish to receive calls on your cellular service you may set call forwarding to your cell number.
Worked good
Business response:
Thank you for your feedback! Let us know what would make it a 5 stars app for you.
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,203 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open at 9:00 a.m.