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Vonage Business Communications

4.5

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    4.51,594 reviews
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    A Google user's profile image
    A Google user 
    7 years ago

    Worked good 

    Business response:

    Thank you for your feedback! Let us know what would make it a 5 stars app for you. 

    A Google user's profile image
    A Google user 
    7 years ago

    We use this for our company and it is working out so good. We can be anywhere now and handle all of our calls 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    7 years ago

    App works good for me 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    7 years ago

    Consistently bad connections with my clients. I spend half my calls apologizing for mot being able to hear them clearly. 

    Business response:

    Thank you for your feedback, and we're sorry to hear you are having issue with the call quality. For help with this issue, please contact the Vonage customer service at 1-866-901-0242. 

    A Google user's profile image
    A Google user 
    7 years ago

    I'm a one person office, and this is amazingly helpful for me. I never worry about missing a call or message 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    7 years ago

    Why would you not put Vonage in the apps name? I installed and could not find it because I was searching Vonage. You lost a star for that. 

    Business response:

    Hi Greg, Thank you for your feedback. The app name in the Google Play store is "Vonage Business Essentials". On the device we better keep a short name as "Vonage Essentials" might not fit in the home screen below the icon. Since we have many users with multiple Vonage apps, we also can't use just "Vonage". We hope it makes sense. 

    A Google user's profile image
    A Google user 
    7 years ago

    I The app and service have been improving, and it's really powerful if used in conjunction with other Vonage plugs installed and apps. Cons: Slow and UI is awkward, like a giant corporation made an app for corporations. I have had repeated problems with calls on Wi-Fi erroring out, app freezing, etc. Also my independent contractors have a really tough time figuring out how to use it. 

    Business response:

    Hi, thank you for the honest feedback. We would appreciate if you contact us from the app's feedback option and let us know how we can make it better for you. The UI, user experience and simplicity of use are on the top of our minds! 

    A Google user's profile image
    A Google user 
    7 years ago

    Transformational if you are often moving between office & mobile & don't want to use your cell# 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    7 years ago

    Very useful app 

    Business response:

    Thank you for your feedback! 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 4.5 star rating with 1,594 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is open now. It will close at 6:00 p.m.