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Vonage Business Communications

4.5

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    4.52,203 reviews
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    David Brown's profile image
    David Brown 
    6 years ago

    It works well sometimes, but half of the time it takes several minutes for a voicemail text to load. Call quality is usually pretty good. I'll try it without the voicemail to text and see how it works. 

    Business response:

    Thank you for your honest feedback. Share this with us using the Help & Feedback option and we'll follow up on that. 

    Lois Powell's profile image
    Lois Powell 
    6 years ago

    Vintage is state of the arts.. 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    6 years ago

    Amazing. Nuff said 

    Business response:

    Thank you for your feedback! 

    L W's profile image
    6 years ago

    Who needs the office when you have your work phone right on your smart phone! Love it! 

    Business response:

    Thank you for the feedback! 

    Tom R. Hardinger's profile image
    Tom R. Hardinger 
    6 years ago

    Works good at times and then there are the other times when I am not sure what it is doing or what I'm supposed to do with it. It's an adventure...that is certain! 

    Business response:

    Thank you for your feedback. Please share you detailed feedback with us through the app's "Feedback & Questions" so we improve! 

    Haseeb Virk's profile image
    Haseeb Virk 
    6 years ago

    Was working like a charm for a while. Loved it. But, since a few days, when I have updated my Google Pixel to Android 8.1.0 - And I think the app has updated too - I have been having some issues with receiving and making calls. Calls arent going through on to the mobile app as they come - instead, it simply shows up as missed calls later - Which is not good for my business. Also, i have to restart the app every once in a while when I have to make a call. Otherwise, when I dial a number, it simply says Calling and wont ring. ... read more

    Business response:

    Hi, thank you for your honest feedback, and we're sorry to hear that you are having these issues. During the last days we did have issues on Android 8.x, impacting some users not receiving some of the calls. An update to the app is being rolled out this week to fix this issue (5.14.2 update), sorry for the inconvenience. 

    Lisa Fausey's profile image
    Lisa Fausey 
    6 years ago

    This app is getting better. It must use a lot data because I can be on a call five minutes and then with no warning the callers voice slows down as if in slow motion. 

    Business response:

    Hi Lisa, thanks for your honest feedback and we're sorry to hear you are having issues with the app. If the issues you experience persists, please send us your account ID, username and extension to essentialsmobilefeedback@vonage.com so our team could look into that. Thanks! 

    Inspired Incorporated's profile image
    Inspired Incorporated 
    6 years ago

    Great for my business needs 

    Business response:

    Thank you for your feedback! 

    Nikhil Antony's profile image
    Nikhil Antony 
    6 years ago

    It's really good..... The calls are very clear..... without any disturbance 

    Business response:

    Thank you for your feedback! 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 4.5 star rating with 2,203 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is closed now. It will open tomorrow at 9:00 a.m.