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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
So far so good waiting for response...
Business response:
Thank you for the feedback. Let us know how to make even better (through the App's feedback section).
I cannot edit a number I copied before dialling. If I open a number up in Vonage to dial I cannot edit a specific number before dialling. I find it very frustrating. Please fix it.
Business response:
Thanks for the feedback. You are right and we'll look into that.
The sound quality is amazing. However you can't add a custom ringtone like you can to your normal phone
Business response:
Thanks for the feedback, we're looking to add custom ringtones in the future.
Good
Business response:
Thanks, thats awesome! send us feedback through the app, let us know how we can make it excellent for you!
Used for business. App logged me out without me knowing it, so I missed all my calls and didn't get the messages until after logging it, which was too late. FAIL
Business response:
Hi, thank you for your feedback. There are several reasons the system would have logged you out. You signed in as the same user with the same extension on more than five devices, your password was changed or that your extension was moved to a different user. If none of these applies, and the issue persists please contact the Vonage customer care.
This application is not working on my android phone same usrnam and password working on my desktop but when I can loging on my android phone the showing message username and password is incorrect can you help me same password and logging working on my desktop but not my android phone help me
Business response:
Hi, thank you for your comment and we're sorry to hear you are having issues logging into the mobile app. Please make sure that you a Vonage Business Essentials customer, otherwise, you should use the Vonage Business Premier app. If this is not the case, please contact the Vonage customer service at 866-901-0242 or customercare-vb@vonage.com.
I used to be able to stop my Cell phone from ringing every time by just turning off "forward calls to this device" while I was sitting at my desk but now that the app updated it ALWAYS rings. I have been through all of the settings but cannot find a way to stop this. I do not want my calls to go to voicemail when I'm at my desk. I want my desk phone to ring. Edit: I searched and searched online and couldn't find anything on it. Thanks for the Quick reply Vonage! That worked. It was really frustrating me and my co-workers to ... read more
Business response:
Hi David, The toggle to mute the mobile device can be found under Settings - Call settings - Disable Incoming Calls. We are going to get it back on the quick menu soon in an improved way. Sorry if you missed that option.
This app works very good. I barely had any problems with it!
Business response:
We're glad to hear that, thank you for the feedback!
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 1,594 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is open now. It will close at 6:00 p.m.