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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was great working with Tom on our refinance. He was quick to let us know when things needed to be done and he was very fast at responding to our emails and other inquiries. I'd recommend Tom at Watermark Home Loans.
Business response:
Thank you Ricky and your referrals are the biggest compliment we can receive! We really appreciate your business! Take care!
This was our first time refinancing through an online company. Chevon was always available and very responsive. The transaction was very smooth from start to finish. I would highly recommend Chevon.
Worked with Ryan and he was great. Explained the rates and loan process in detail and was offered a good rate with reasonable costs. The portal was an efficient way to submit information and was very user friendly. Ryan and his team was able to complete the process and close our refinance loan with 3 weeks. I have already recommended Ryan and Watermark to my other family members.
I reached out to Watermark Home Loans after seeing their advertised mortgage refi rate on Bankrate.com. I was promptly contacted by Vincent Jackson, who queried me for details of my loan needs. I was not able to benefit from the advertised rate due to my loan amount. However, I wanted to lock in on the 2.5% rate and that would require some out of pocket costs. One of Vincent's team members, Tiffany Hundley, then set me up with their web portal to upload more info and documentation to get the process going. By the time I deci... read more
Thomas Cross was knowledgeable, friendly, & always available to help. He made the refinancing experience easy, and I’d recommend his services to anyone.
This is the second time that I’ve had the pleasure of doing business with Paul, once as a first time home buyer and recently to refinance, and working with him is great! Both times Paul was very attentive, detail oriented, and easily accessible via phone call, email, or text. He always responded in a timely manner and was very professional. In addition to this, Paul goes the extra mile to make sure he explains everything in great detail using both financial jargon and also laymen terminology. He also takes the time to explai... read more
Thomas Cross from watermark home loans was very responsive and patient responding to all my questions and concerns. He gave me the best rates as I had shopped around. The closing costs were comparatively high but the lender credit balanced it out. I will definitely recommend him to my friends and family.
This review is being written to document the highly commendable customer service provided by Brian Alterman, Mortgage Banker at WaterMark Home Loans. Brian Alterman is very professional, thorough, informative, and possesses excellent customer service skills. Brian stayed with us during the entire refinance process. He is very prompt in providing updates; he keeps us posted on requirements that need to be submitted; and most of all, he is very accessible either through e-mail and/or phone call when we have questions or things... read more
I searched far and wide locally and nationwide both with banks, brokers, website brokers, and so on. It came down to Thomas and one other company that would have saved me a tiny bit more......but I gave my business to Thomas because of the absolute care and attention he gave me in the loan-shopping process. Somehow I was at closing within a week too haha. I am a customer for life with this guy. Thanks again Thomas!
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,402 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open on Monday at 8:00 a.m.