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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In the process of closing my refi we hit a few snags. What I appreciated about Tom was his willingness to chat through each situation with me and help me understand what I was anxious about. I know that I am a little paranoid when it comes to large amounts of money and financial jargon that I don't understand. Tom did a great job of helping me through those spots and I appreciated his work a lot.
Business response:
Thank you for the great review! It's not always an easy process, but we are so happy to hear Tom was able to help you through it and get the job done! Always our goal!
I had the most extreme pleasure of working with Philippe to obtain a refinance for our house. What a journey it was!! The refi took much longer then expected because of obstacles of mine own but, during this whole process Philippe was so knowledgeable, assuring, patient and most importantly made us feel secure! Had up and down moments but, literally would never wanted to go through these situations with no one else but Philippe! He is very knowledgeable of all aspects of mortgage refinancing and could never recommend anyone ... read more
Business response:
Vilma, what a journey but what a great ending! so happy for you!! thank you from your friend in CA :-)
I had a pleasant experience; this my first refinance my house, and everything is going great and I am happy. The process is very easy, and We did everything online. So, I recommend Philippe Mouradian for everyone, and he is respond my email very quickly and answer my questions.
Business response:
Chernet, it has been a great pleasure helping you! thank you so much for the kind words
Cathy came at the recommendation of a friend, and she came through in every aspect of our loan process. None of this stuff is fun, but Cathy and her staff made it as painless as possible, answering all of our questions and calming any concerns. Even the smallest hiccups had a quick remedy, and did not involve us standing on our heads. Watermark is a benchmark for us.
Business response:
We are so happy to hear it was a smooth process for you and hope to do business with you again in the future! Thank you for taking the time to leave such an awesome review! Much appreciated! Take care!
We moved from San Antonio to Dallas and were introduced to Justin through our Dallas real estate agent. Justin was great from the first conversation to the day of closing. Texting, calling, emailing with updates constantly. We closed a more complex than usual loan in just 30 days. Besides for his communication and friendly personality, Justin has the ability to be creative and offer options that most big banks can't. If we refinance or buy again in the area, we won't consider working with anybody else.
Business response:
Thank you so much for this awesome review! We hope you are loving your new home!
I have personally known Justin for a long time but I have never had the opportunity to work with him on a business level. Being in the real estate business myself I have come across a lot of mortgage lenders but none that are as hard working and knowledgeable as Justin. He is a great communicator and has very good software applications that make it very easy to decide which option is best for you. You can tell Justin really cares about taking care of his customers and will outwork the competition to provide you with the best... read more
Business response:
We are so lucky to have Justin on our team at Watermark and will definitely share with him your kind words! Thank you so much for taking the time to provide your positive experience and we look forward to continuing our relationship with you in the future!
Rob Kromberg and his team at Watermark are the best! From start to finish, Rob kept me in the loop and the loan process went as smoothly as could be imagined. I would use Watermark again in the future, and would definitely work with Rob again.
I had the pleasure of working with Philippe Mouradian. This was our first mortgage refinance experience and Philippe went the extra mile and took the time to answer every one of my many questions. The process moved along at a very fast pace. I cannot say enough about how pleased my wife and I both are with the service we received. A huge thanks to Philippe and the Watermark Team!!
Business response:
Rob, thank you so much for the kind words. you were extremely helpful as well, and I am glad we made it happen for you! never hesitate to reach out if you need anything from me
This was my second time refinancing with Watermark. Both times Philippe Mouradian was my Senior Mortgage Banker steering the transaction. Let me tell you, I didn't think my first experience with Watermark could be topped. However, Philippe made this transaction an even better and easier experience. I can't say enough good things about his professionalism and his level of expertise... not to mention his helpfulness throughout the process. In short, if you are reading this review and are considering Watermark, I urge you to mo... read more
Business response:
WOW No words Richard! thank you so much for the kind words..you know you have a friend here in CA!
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open tomorrow at 8:00 a.m.