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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Justin is unmatched when it come to customer service. He would touch base daily and I always knew exactly where everything was in the process. He will bend over backward for you to get the job done and done quickly. It was a pleasure working with him and his team and I would recommend him to anyone looking to refinance their home. 10/10 great experience!
With loan rates low, I started shopping around. First with my existing bank. Then with another "fast"-en loans. Finally called WaterMark /Cross. He beat them all, rather substantially. He was very friendly on the phone and responsive to emails. Loan took a little longer to close, but that's not unusual since lots of people where refinancing at this time. Everything went as expected.
I worked with Phillippe Mouradian at Watermark for my home loan, his service was exceptional. The rate was great his response time was great. I will recommend Phillippe to all my game and friends
Jody answered all my questions and explained the process to me which was the most important thing for me. And was good about staying in touch over such a long timeline on the loan due to the Covid-19 pandemic. Solid loan officer.
Philippe helped me watch the market and lock the lowest rate during the time period. All review and approval were super smooth. Cannot ask for more.
Business response:
Dawn, what else to say. couple of years, 5-6 loans together already! Always a real pleasure working with you!
I just completed my fourth refinance with Watermark since 2012. each time I shopped around and no one else could match the low rate that Watermark somehow was able to quote. I'm very impressed that during all the disruptions of COVID19, Philippe was able to keep the refinance moving forward to completed, and he kept me informed throughout the process. Job well done!
Business response:
Richard, so very kind and thank you for your great review. it is greatly appreciated
I prepared myself for things to go wrong, but everything progressed so smoothly working with Cathy and the rest of her team. From our first touch to the closing of my loan, I highly recommend Cathy and her team's services, just overall very attentive to one's needs and readily available whenever questions arose. I'm sure i will be working with them/recommending them in the future!
I have refinanced my home a few times, this was by far the best experience. I would use Watermark Home Loans and Wilson in the future. Nice work
Business response:
Hi Mr. Root! Thank you for allowing me the opportunity to help you with your refinance. You made the refinance very simple and seamless with your engagement. It was my pleasure with helping you with you financial needs.
Watermark Home Loans / Justin were super easy to work with, very knowledgeable about the subject matter, and exceptionally communicative when it came down to sending out reminders or just following up! I felt treated like family and 100% recommend Watermark Home Loans / Justin as being your go-to guy!
Business response:
We are a family at Watermark and so happy you feel the way you do! Thank you for the awesome review and we cannot thank you enough for your business! Take care!
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open tomorrow at 8:00 a.m.