This profile has been claimed by the business owner or representative.
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Joe was very attentive with all the questions that we had. He also kept everyone up to date with the loan process which made the closing run smoothly.
Team Spisak is a pleasure to work with. Anytime I had a question it was answered promptly and professionally. Joe and his staff were always available. I wanted to lower my payment and shave a few years off my mortgage and team Spisak made it happen! From the first call I made to closing, everything was great. Thanks Joe and Kayla! AAA+
Business response:
We're thrilled to hear about your positive experience with Team Spisak! Thank you for sharing your feedback.
Joe has what it takes to make my 3 year ordeal in house ownership a sweet success .. he is very upfront and honest . I never felt being neglected . My situation seem bleak but his expertise and personal approach towards the whole process makes you feel like his family . He focus on your situation and welfare .
Business response:
Thank you for this kind review and for expressing how you feel. I am so glad you noticed that my and my teams care and concern for you was and is real. I am looking forward to being of service to you and yours in the future.
We've worked with Joe twice - first for our original mortgage, and just recently to refinance our home. Were were so happy to with him and his team, and they really have our full trust. Even our lawyer, (and close personal friend) commented on what a fantastic job Joe and team did for us. Joe, we are so very grateful for you and your team and would be so nervous signing all this stuff without the involvement of someone like you who we feel like we know and trust.
Business response:
Thank you so much for this review. It means a lot to have earned your and your attorney's trust. My team and I will always do our best for you and will always honor the trust you've given.
I first met and worked with Joe and Kayla back in 2000 when I purchased my Condo in Lakeview...Joe's honesty, personal attention, knack for detail and timely follow up has not waivered in 16 years. A true professional who speaks my language and is dedicated to making the home financing experience, a pleasant experience. Team Spisak is the way to go!
Business response:
Thank you for this great review. I try to speak everyone's common language which basically translates into keeping the whole process as simple and as straight forward as possible. You coming back to me after 16 years truly meant a lot!
Let me just say that 5 stars is NOT enough, to give Joe and Kayla (and the entire Spisak team) for their service. In the first fifteen minutes into my conversation with Joe, I knew that this is the kind of guy I want to work with. Joe will not lie to you about anything, he will tell you what the situation looks like and create the best plan that will work for YOU! I could go on and on.... but the point is, Joe and Kayla are the best in the business! If you want fast, reliable and dependable service?! Give Joe a call, you wil... read more
Business response:
Thank you so much for taking the time to express your sentiment, so others could benefit from your review and experience. You gave me/us the opportunity to be of help to you and we're thankful for that!
Joe made our refinance very easy. He was always easy to contact and responded immediately with any questions. Joe went out of his way to make a somewhat big task totally doable and fun.
As a real estate broker, I've worked with many lenders throughout the years when assisting clients. After working with Joe and his team to relocate from Wisconsin to Illinois for a new job, I can confidently say that he is the best lender I have encountered across my time in the industry. I truly felt like a priority at all times, and any questions I ever had were answered almost immediately.....even during nights/weekends! His client care specialist, Kayla, did an excellent job of obtaining the necessary items to get my app... read more
Business response:
Mr. Pagel-It was great working with you. You were very efficient in providing us what we saw as being required. This allowed us to provide you the type of experience we aim to provide all. I look forward to working with you and your referrals in the future.
Joe and his team were great. They answered all of my questions and walked me through the process with patience and understanding. Everything went smoothly thanks to them.
Business response:
Thank you for the nice review Sharra! It was a pleasure working with you as well. I look forward to us speaking again soon.
Waterstone Mortgage Corporation has a 5 star rating with 712 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.