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Waterstone Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
Location details
200 Prosperity Dr, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brian was excellent about making sure that I would get the best mortgage and escrow. Was extremely easy and painless because Brian has done such a great job. I felt that I had a partner in going through the process of buying the home of my dreams. I do not have enough words to describe all the ways that Brian assisted me throughout the process. Thanks, Brian!
Business response:
Thank you for taking the time to write this review, Ryn! A professional and informative loan originator makes the mortgage process so easy. We are glad you had Brian by your side to walk you through the mortgage process. We hope you are enjoying your new home, thanks again.
Great mortgage company. We wanted to close quickly and they were able to help us close on the house with in a couple of weeks , only delayed by the seller. We had zero issues with Waterstone
Business response:
Thank you for this 5-star review Nicole! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Brian and his team making buying a house faster and easier than buying car. Everything went so smoothly and fast. We closed on time and when it was time to sign escrow papers we were able to sign a lot of them via e-signing which really speed up the process at the escrow office.
Business response:
Thank you for sharing, vusc! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
I am very impressed with Brian Kimball of Waterstone Mortgage. He offered accurate advice and was prompt as he addressed every concern we had. I would recommend him to anyone seeking a refi or any mortgage services. Top notch!
Business response:
Thank you for this wonderful review! We're glad your experience with Brian went so smoothly. We pride ourselves on providing our customers with exceptional service throughout the process and it sounds like you received nothing but the best from Brian. We look forward to working with you in the future should you have any purchase or refinance needs. Thanks again.
Brian and his team were great to work with. We were moving out of state and were working with an offer acceptance letter for my new job to buy our new home. Brian and his team took care of everything and helped us close a 25 day escrow. They were always on top of things, communicated clearly on what was needed, and provided constant updates of where we were in the process. They also explained the whole process for us as we were first time home buyers and were always willing to answer any of our questions. I would 100% recomm... read more
Business response:
Thank you for this review, Wicklyx! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Brian and his team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.
Brian, Lauren, and the Waterstone team are amazing! I worked with them to refinance my house. The application process was easy and all of my questions were throughly answered up front. I really appreciated the prompt responses and willingness to work with my unique situation. I will definitely recommend Brian and his team to all of my friends and family. Thank you!
Business response:
Thank you for this review, Victoria! We know how many questions pop up throughout the refinance process, that's why communication from an experienced loan originator is key. It sounds like Brian and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Brian, his team, and all of us at Waterstone Mortgage. Thanks again.
Brian and his team are amazing! If you are in the market for a mortgage lender, this is the place! They were nothing but helpful, super responsive, and QUICK! Give them a call today. I would definitely recommend them to anyone looking for a lender.
Business response:
Thank you for taking the time to write this review, Julie! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
We had a great experience with Brian and the whole Waterstone team. When we encountered a couple of the hurdles (every one of these processes is bound to have a few) the team had great solutions and helped keep our purchase moving smoothly and quickly. They did a great job keeping us informed as we moved through each step. The service was professional and personal, and I always knew I could reach out with any questions or concerns along the way.
Business response:
Thank you for taking the time to write this review! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
We’ve trusted Brian and his team on three different mortgage occasions and have had exceptional experiences and results each time. Recently, Brian helped us navigate a messy refi that at one point we didn’t think could happen. Thanks to the persistence and experience of Brian and his team, they were able to jump through the necessary hoops to make our refi happen. As one of their clients, you can expect consistency, follow through, open communication, and professionalism at every step of the loan process. Purchasing or refin... read more
Business response:
Thank you for the five-star review, MP! It sounds like your experience with Brian and his team was more than successful. We are glad to hear they were patient and communicated throughout every step of the refinance process. We look forward to working with you again in the future. Don't be a stranger.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 287 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.