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Waterstone Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
Location details
200 Prosperity Dr, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you to Brian and his team for making a challenging process seem so easy and seamless. Brian's honest, straightforward and calm demeanor is refreshing. I highly recommend discussing your loan options with Brian prior to starting your home purchase or your refinance process. Great job and thanks again
Business response:
Thank you for taking the time to write this review, Jeff! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
The Waterstone Team of strong professionals were personal. They engaged to ensure we understood. They were efficient. They followed up with external organizations to ensure the pricess never stalled. They diligently processed our information and we closed a week early!
Business response:
We ❤️ your review, Jodie! We value our client relationships. Don't be a stranger!
Friends, anyone looking to Refi, or make a purchase, my friend Brian Kimball and his amazing team will get the job done, with the best possible outcome and in the best possible time! You'll be so happy with their services. We've worked with them several times over the years. His team is very caring and professional. They have truly worked a few financial miracles for us! Tell him I sent you!
Business response:
Thank you for taking the time to write this review, Sharon! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
We searched for 1.5 years for a house. We switched to Brian as a lender, and he helped make our offer stronger by telling the listing agent that our offer was as good as cash. We got the house the 1st offer after switching to Brian. So thankful for his help!
Business response:
Thank you for taking the time to write this review, Ryan! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Brian. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.
Brian and his team at Waterstone were amazing in every aspect. Everything went incredibly smooth because of their professionalism and forward planning throughout the mortgage process. I got a great rate and had zero worries from opening to closing. This is the second time I’ve gone through Brian for a home loan, and I don’t have a single complaint on either one.
Business response:
Thank you for this wonderful review, Nathan! We're glad your mortgage process with Brian and Waterstone Mortgage went so smoothly. We pride ourselves on providing our repeat borrowers with exceptional service and it sounds like you received nothing but the best from Brian and his team. We look forward to working with you in the future. Thanks again.
Brian is efficient, friendly, kind, and hard working! The best lender we have ever used! We will definitely use him in the future! He truly goes above and beyond for his clients!
Business response:
Thank you for this glowing review, Cmickeyuci! We're ecstatic you had such a wonderful experience with Brian. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
I recently purchased my second home with Waterstone Mortgage and I can't speak highly enough about my originator, Brian Kimball, and his team. As a self employed individual attempting to purchase a home during Covid, there are a million little complexities to obtaining a mortgage. With that said, Waterstone went above and beyond to make the process as simple as possible. Their platform for data collection makes providing information extremely easy and their team is always in constant communication to let you know where you s... read more
Business response:
Thank you for sharing your experience, zuser! You said it best, purchasing a home during these times can seem like a great ordeal. But with an experienced lender like Brian to help guide the process, it becomes easy and smooth. Don't hesitate to reach out with any future homebuying or refinancing needs.
Brian was excellent about making sure that I would get the best mortgage and escrow. Was extremely easy and painless because Brian has done such a great job. I felt that I had a partner in going through the process of buying the home of my dreams. I do not have enough words to describe all the ways that Brian assisted me throughout the process. Thanks, Brian!
Business response:
Thank you for taking the time to write this review, Ryn! A professional and informative loan originator makes the mortgage process so easy. We are glad you had Brian by your side to walk you through the mortgage process. We hope you are enjoying your new home, thanks again.
Great mortgage company. We wanted to close quickly and they were able to help us close on the house with in a couple of weeks , only delayed by the seller. We had zero issues with Waterstone
Business response:
Thank you for this 5-star review Nicole! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 299 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.