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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
200 Prosperity Dr, Knoxville, TN, 37923, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Brian came to our rescue after a horrible experience with a different lender. He’s professional, sharp, and great at educating throughout. For us, the best thing was knowing what to expect at each step with no surprises at closing. We highly recommend Brian and his team!
Brian was professional and got me a way lower rate than anyone else I talked to. He made the entire buying process simple and worry free. He's also very personable and fun to work with.
Business response:
Thank you for this glowing review, Mark! We're ecstatic you had such a wonderful experience with Brian. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Brian and his team recently helped us close on a vacation home. We were nervous about getting all the required paperwork in on time around the Christmas / New Years holiday schedule but Brian and his team worked very hard and quickly to help us get everything filed on time. Brian was also always available to answer any questions we had along the way. Thank you Brian!
Business response:
Thank you for taking the time to write this review, Jessica! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
After my recent home purchase, Brian is my go to guy for references for all friends and family and for my next home purchase. Brian was extremely professional, prompt, and a great educator about the process.
i bought my house and originally used brian for the loan. since rates have gone down so much i ended up refinancing to make my monthly payment go down. wow the process was so smooth and easy i felt like the whole process was on autopilot and was just done before I knew it!
Business response:
Thank you for taking the time to write these wonderful words, Kreszyn. A fast, easy loan process is what we try to provide all of our customers, whether they are simply refinancing or buying a new home. We look forward to working with you again, should you have future refinancing or homebuying needs.
Brian was absolutely amazing in getting us pre approved in less than 24 hours. Talk about being professional and getting the job done. I’ve had several mortgage lenders in the past and never ran across efforts like this. Hands down one of the best. Broke it all down for us and made sure we understood the details. 5 stars all around
Brian is a consummate professional: knowledgeable, reliable, responsive, and kind. This is the second time we used Brian for our home loan needs and highly recommend him. He coached us through the process - first with a home loan, and most recently with our refinance. He got us a great deal and we saved a ton of money. We are thrilled with our results!
This is my second time working with Brain and his team. Both times were great experiences and I will continue to turn to him for future loans. What separates Brian from others is his attention to detail. He really focuses on the numbers and breaks down everything for different scenarios based on the direction you would like to go financially; that way you have all the numbers necessary to make an informed and logical decision. He also spent a good amount of time talking to me to explain some of the things I had questions to.... read more
Brian and his team were very helpful during the home buying process. They are very knowledgeable and patient. I highly recommend him to anyone looking to finance a home.
Business response:
Thanks, Chris! It was a pleasure serving you with your home financing and we are here to help anytime you need us! Enjoy the new place :)
Waterstone Mortgage Corporation has a 5 star rating with 299 reviews.
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.