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Waterstone Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
Location details
200 Prosperity Dr, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brian and his team at Waterstone Mortgage are amazing. Efficient, honest, and thorough. I have worked with Brian and his team several times and would recomend them to anyone seeking a home loan or refinance.
Business response:
Thank you for taking the time to write this review, Stevew! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Brian and his team were wonderful to work with. They were proactive, encouraging and their educational approach made this experience very beneficial to me. They are excellent communicators and I never once felt that I was on my own.
Brian was a great partner in our home buying process. Our family was relocated out of state with a tight timeframe in a tough market (rapidly rising prices, multiple cash offers, demands for short closings, etc). Brian and his team provided the high performance finance team that was needed to close in the month we targeted for our family’s needs. Great communication! Thank you!
Business response:
Thank you for sharing, Brian! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team helped me to refinance our house. It was a very smooth process and they kept everything moving quickly. We thought it would take 45 days to close, but it only took 30! The team communicates milestones so I always knew what was happening next. I own a business and sometimes getting a loan can be complicated, but not with Brian's team at Waterstone Mortgage. I highly recommend them to anyone wanting to work with an honest and reliable mortgage partner.
Business response:
Thank you for the 5-star rating and review, Rami! We are glad that Brian and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
Brian and his team helped us through the buying process. Buying in this market required creativity to make it work. Working with Brian we achieved it. Thank you so much!
Business response:
Thank you for taking the time to write this review, Mitchell! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
was referred to the Brian Kimball Team by a mutual friend who I had utilized for mortgage service in the past. From our initial conversations, I felt the team truly listened to my objectives during the home buying process and worked diligently to assist in meeting those. The team is very efficient and communication was outstanding. My questions were always answered to my satisfaction and in a very timely manner. They educate while providing options and let the client utilize that information to determine what works best for ... read more
Business response:
Thank you for this review, Kevin! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Brian and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Brian, his team, and all of us at Waterstone Mortgage. Thanks again!
Brian and his team are WONDERFUL. As a first time home buyer and all over noob to the house buying/mortgage process they were able and will to walk me through each step. From day one I felt confident with this team The company I work for allows us to have free consultations with Subject Matter Experts and I was able to make and appointment and they reviewed the break down of the costs of the mortgage and said it was one of the most honest they have seen in a long time and their advice was to stick with Brian and his team. (h... read more
Business response:
Thank you for taking the time to write this review, Rya! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Brian and the entire team at Waterstone managed our mortgage refinancing with excellence. Customer focused, very timely communication made a complicated process simple. Highly recommend.
Business response:
Thank you for sharing, Geoffrey! We're thrilled to hear everything went so smoothly with your mortgage with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team were awesome to work with! They were efficient, diligent, and kept me abreast of every step. It had been 20 years since I purchased my first home so I had several questions. They answered them all without a problem.
Business response:
Thank you for this review, Phyllis! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Brian and his team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 287 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.