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Waterstone Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
Location details
200 Prosperity Dr, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brian's team was amazing to work with. I spoke with Brian, personally, a few times and he made sure I was taken care of. I had a lot of questions during the process and Lauren was so quick to return emails with answers. I can't imagine making it through this process without her. I highly recommend Brian and his team at Waterstone. They were even able to make my closing happen early! 3 weeks total from offer to date of closing! Awesome team!
Business response:
Thank you for the 5-star rating and review, Lori! We are glad that Brian and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
My husband and I worked with Brian, Lauren, and the team at Waterstone Mortgage while we purchased our first home this month. From the start, their communication was clear and kind. They helped us navigate the process with no hiccups, and they handled everything — all we had to do was answer phones and emails! It was a breeze. We highly recommend working with Brian and team. We had such a great experience.
Business response:
Thank you for sharing, Mack! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
This was our first time buying a home and we couldn't be happier with how Waterstone helped us through the process. Working with Brian and his team was an absolute treat. He and his team were honest, quick to respond, and made everything easy to comprehend. I would recommend Waterstone to anyone looking for a great home buying experience.
Business response:
We are thrilled your home purchase was easy and efficient, thanks to Brian and his team. We look forward to the opportunity of working with you again should you have any purchase or refinance needs in the future. Thank you for this review.
Great communication from Brian and Lauren. Simple, easy process. Ongoing communication with a chart showing you what step you are on and what is next. My realtor was kept in the loop so we could focus on finding just the right house.
Business response:
Thank you for taking the time to write this review, Patrick! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
We had such a wonderful experience working with Brian and his team at Waterstone Mortgage. Having been a Loan officer myself for 5 years, I was thoroughly impressed with the cohesiveness of the team, the quick responses and the streamline informative process they use through out the entire process. We got our difficult loan done quickly and we knew where we were at each step along the way. I highly recommend Waterstone Mortgage!
Business response:
Thank you for sharing, Kelly! We're thrilled to hear everything went so smoothly with your loan with the help of Brian and his team. We hope to work with you again in the future.
Brian and the team at Waterstone helped us purchase a home out of state. They communicated all the important information and I feel like the level of transparency they showed was second to none. We closed smoothly with no surprises. Hats off to an outstanding team!
Business response:
Thank you for sharing, Rick! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
Brian and his team are amazing; they are professional and responsive. They made the process easy and transparent. I would highly recommend working with Brian and his team, the process will be easy, transparent, and clear to understand :)
Business response:
Thank you for taking the time to write this review! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
This is our second time purchasing with Brian and the process was so streamlined, he had our info on file and made the 2nd time around even easier! He kept us informed along the way, with helpful videos at each step. Highly recommended.
Business response:
Thank you for this wonderful review! We're glad your experience with Brian went so smoothly. We pride ourselves on providing our customers with exceptional service throughout the process and it sounds like you received nothing but the best from Brian. We look forward to working with you in the future should you have any purchase or refinance needs. Thanks again.
Brian and his team were exceptional and were able to help my wife and I close on our property 2 days before Christmas; finalizing the funding process for our forever home constitutes as the best present ever! Thank you Santa and helpers :)
Business response:
Thank you for the 5-star rating and review, Mars! We are glad that Brian and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 287 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.