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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I don’t normally write reviews to be honest. I will if I receive exceptional service, but that’s becoming the exception, it the rule. That said, buying our first home, and being in another state, I wanted to make sure we were making the right decisions in a stressful market. Gwen is very transparent about everything, and she will take as much time as she need to to make sure everyone is on the same page. She also presented us with multiple options and a breakdown of the numbers. I had some old medical bills that were hurting... read more
Gwen Swain did excellent work. My wife was there and I was Working out of state at the time of closing. Gwen’s team managed to get the signing docs all taken care of and closed on time.
Business response:
Thank you for your review, Fdreams! The team and I were thrilled we were able to provide you with a positive loan experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Gwen and her team were exceptional to work with!! She made the mortgage process so simple and was always available to answer my calls and questions. I was a first time home buyer and had a ton of newbie questions that she carefully explained every step of the way and made sure we stayed on track for closing. I highly recommend working with Gwen on your next home purchase!
Business response:
Thank you for the review, Kelsey! We're so glad Gwen and her team made your first homebuying experience a positive one. We hope to work with you again in the future!
Gwen and her team did such an amazing job helping us get out 1st time buyers loan! Gwen worked so hard for us, she'd answer our silly questions, walk us through each step and was so helpful through the entire loan process! We recommend her to every single person we come in contact with!! Thanks so much Gwen! You truly are a rockstar!!
Business response:
Thank you for the five-star review, Chirs and Randee! It sounds like your experience with Gwen and her team was more than successful! We are glad to hear they were patient and communicated throughout every step of the home buying process. We look forward to working with you again in the future. Don't be a stranger!
This is my third time buying a house and thanks to Dennis Harvey and the team at Willamette Bank it was by far the easiest process. I purchased my home within 30 days. I would recommend Dennis for all your financial needs !! Thank you again Dennis 😊
We can not express how thankful we are for Gwen And her amazing team at Waterstone Mortgage in Boise! With there expert assistance and guidance along with our amazing realtor. we were able to purchase our 1st home! They were alway just a call, text or email away when we had questions. Thank you so much. Debbie & Bill Uhl
Business response:
We are happy to hear Gwen made your first homebuying experience so amazing. And we agree, Gwen is pretty amazing at what she does! We pride ourselves on providing our customers with exceptional service throughout the homebuying process and it sounds like you received nothing but the best from Gwen. We look forward to working with you again, should you have future homebuying or refinancing needs.
Thank you Gwen for taking care of us through the lending process. Gwen and her team kept frequent communications during the whole process which made us feel comfortable and up to date during the entire process.
Business response:
Thanks for the review, Steve! We're glad to hear you had such a positive experience working with Gwen and her team. Constant communication is essential for a smooth mortgage lending process, that's for sure! We hope to work with you again in the future.
Dennis did a great job !!!! I highly recommend him . He got a great interest rate for me and my family and made the whole process so comfortable i will certainly be doing business with him again
This is my 2nd time working with Dennis. He's always responsive and timely with questions, emails or calls. You never feel like you have to guess where you are in the process with him or his team. We had been considering some refinance options and low and behold I get a message from Dennis asking if we had considered refinancing our home due to how low rates were. I knew instantly it was time! He helped us get the lowest rate possible during the COVID-19 market and we couldn't be happier with the money we will be saving. Due... read more
Waterstone Mortgage Corporation has a 5 star rating with 414 reviews.
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.