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Waterstone Mortgage Corporation

5.0
  • Mortgage Lenders
  • Eagle, ID

About this business

FinanceMortgage Lenders

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more

Location details

1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0404 reviews
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martinez cm506's profile image
martinez cm506 
5 years ago

Gwen made herself available even after business hours. She was very inviting and easy to talk to no matter what type of questions I had. If there were any issues Gwen did her best to resolve the problems as quick and easy as possible. 

Business response:

We're so glad to hear that you had an amazing home loan experience with Gwen! Having a knowledgable loan originator who communicates quickly and clearly certainly makes the process much easier. Thank you for sharing your feedback! 

ShellO's profile image
ShellO 
5 years ago

Dennis has been our lender for our original mortgage and then again when we refinanced. Not only did he go over and above, he stayed in constant contact with us and treated us like family. We where active duty during our first mortgage and living across the state when we started the process of buying a house. Dennis did everything he could to make sure that we had everything that was needed, so come closing day, we would have no worries, but getting the key to our brand new (to us) house. I couldn't be happier and will conti... read more

dlesterj's profile image
dlesterj 
5 years ago

Gwen first off was an absolutely fantastic woman to help my fiancé and I with our first home buying experience. I had some hoops she had to jump through to get me on the upper hand process to meet the credentials. She succeeded with flying colors and by her doing that the results were amazing we are now in our first home ever and couldn’t be happier!! We have a little boy on the way and the process she set up was so easy and flawless. I have already started recommending her services to all family and friends who are thinking... read more

Business response:

Wow, thanks for the kind words! We're glad you had an amazing experience as a first-time homebuyer. We agree, Gwen goes above and beyond when it comes to helping her customers. Enjoy your first home, and congratulations on your growing family! 

Megan M's profile image
Megan M 
5 years ago

I have worked with Gwen twice now. The first time purchasing my home, and the second after a separation a refinance. The first time, I felt so at ease about the process, but wondered is this normal for it to be this easy? The second time I just reached out to her to see what I should do to get my credit in order to refinance next year. She went to work right away, no hesitation and found I should jump now! I not only qualified, but I got a lower rate, dropped my second, and lowered my payment. I closed yesterday, and I’m sti... read more

Business response:

Thanks for the glowing review, Megan! At Waterstone Mortgage, our top priority is to make the home loan process a streamlined and positive experience for each client. It sounds like Gwen did an amazing job of accomplishing just that! We hope you'll return to Gwen and Waterstone Mortgage again with any future home purchase or refinance needs. Stay in touch! 

Mark and Sara's profile image
Mark and Sara 
5 years ago

My family decided to relocate to Idaho from California as many, many people are doing/have done. I had a lot of questions regarding qualifying for a loan, being in another state. Gwen's first call to me was at 8:30pm after I e-mailed her and she never lost sight of our family's plan. She made the qualifying process, simple, easy to understand and comfortable. We were constantly updated on progress and closed on our new home with no issues whatsoever. Gwen was on the phone with me, on e-mail with me and even at our loan signi... read more

Business response:

Wow, thanks Mark and Sara! We agree - Gwen is awesome when it comes to communicating frequently with her clients and ensuring that they feel informed throughout the loan process. We're glad you had a smooth loan experience with her! Enjoy your new home. 

mark76093's profile image
mark76093 
5 years ago

My family decided to relocate to Idaho from California as many, many people are doing/have done. I had a lot of questions regarding qualifying for a loan, being in another state. Gwen's first call to me was at 8:30pm after I e-mailed her and she never lost sight of our family's plan. She made the qualifying process, simple, easy to understand and comfortable. We were constantly updated on progress and closed on our new home with no issues whatsoever. Gwen was on the phone with me, on e-mail with me and even at our loan signi... read more

Business response:

Wow, thanks Mark and Sara! We agree - Gwen is awesome when it comes to communicating frequently with her clients and ensuring that they feel informed throughout the loan process. We're glad you had a smooth loan experience with her! Enjoy your new home. 

mgunt001's profile image
mgunt001 
5 years ago

Gwen was referred to my husband and I to help with the purchase of a new construction home. We began the process out of state and we are so thankful for Gwen who made the whole process extremely easy and stress free. Gwen is excellent at communicating and responds so quickly to any and all questions. She and her team are very easy to talk to, professional, and were a key part of us obtaining our dream of buying a home in the state of Idaho. 

Business response:

Thanks for sharing your feedback. Gwen is amazing when it comes to communicating regularly with her customers. We're glad the mortgage loan process was easy and smooth for you! 

user9911618's profile image
user9911618 
5 years ago

Gwen and her team were absolutely amazing during this entire process! They explained every step with much detail and provided excellent communication throughout the whole process of buying our new home. We were thrilled to work with such an amazing team and recommend Gwen to EVERYONE! Professional, detailed, promp, and excellent communication. 

Business response:

Wow, thanks for the glowing review, James! We're so glad that Gwen and her team blew you out of the water with their professionalism and top-notch customer service. We hope to work with you again in the future! 

user884471's profile image
user884471 
5 years ago

Due to Gwen's quick availability and pre approval letter we were able to put in an offer on our first home in the same evening we saw it. Because of her nontraditional work hours and work ethic we got an amazing deal quickly and are now settling into a dream of a first home that we can grow into! I can't say enough about her genuine kindness and passion for the field and her professionalism. 

Business response:

Wow, thank you for the kind words, Brandy! It sounds like you had an amazing loan experience with Gwen. We appreciate your feedback. Enjoy your new home! 

Frequently asked questions about Waterstone Mortgage Corporation

How is Waterstone Mortgage Corporation rated?

Waterstone Mortgage Corporation has a 5 star rating with 404 reviews. 

When is Waterstone Mortgage Corporation open?

Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.