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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gwen is absolutely fabulous!! She's extremely knowledgeable about the market, she's quick to get things done and explains things so it's easy to understand. She made our home buying experience so EASY! Thank you so much Gwen!!
Business response:
Congratulations on the new home, Ali! The loan process can be intimidating, but with the help of an experienced and talented loan originator, like Gwen, it becomes a breeze. We appreciate you sharing your experience! Congratulations again.
Water stone mortgage was great. Gwen and the team we’re wonderful very easy to work with. Water stone mortgage made my first time buying a new construction home very easy
Business response:
Congratulations on your new home and thank you for the review! We are glad you are pleased with Gwen and the team's performance, and hope you'll return with any future homebuying or refinancing needs.
I had a quick closing and Gwen and her staff made sure everything went smooth throughout the process. Even with all the Covid-19 delays and challenges, because of Waterstone we were able to close on time. Anneliese really helped to explain the variety of documents and requirements to make this process as painless as possible. If you need a mortgage you can't find a better broker.
Business response:
We are so happy to hear that you closing experience was quick and smooth with Gwen and Anneliese! They are exceptional! Thank you for writing a review! Stay in touch!
We recently financed a home through Gwen Swain and she was absolutely amazing! Timely, accurate quotes and always willing to offer updates to our estimates as we went through the selling of our home and purchasing the new one. Great team of support staff too!
Business response:
Thank you for the excellent review! Gwen is outstanding at everything she does-especially refinancing! You're right the her quotes are always accurate and can be received in a timely manner. He hope to work with you again sometime in the future!
When we found a house in the Boise metro that we were interested in on a Sunday evening I felt bad putting a blind call in to Gwen, but she not only answered but went above and beyond my expectations answering every question I had and more. Fast forward a couple months and we own our new home and the process couldn't have been better. If anybody asks me where to go for lending in this area, Gwen and the entire Waterstone team would be emphatically my answer!
Business response:
Thank you! We are so glad that you had the absolute best experience working with Gwen. We agree, she’s always available and puts her clients first! We look forward to working with you again in the future!
Gwen was super helpful & professional and I would highly recommend her to anyone looking for a mortgage! She guided us through the process and got us the best rate we could have imagined!
Business response:
Thank you for writing such a nice message! We agree, Gwen really is exceptional. We are thrilled to hear you had such a positive experience! We look forward to working with you again soon.
Working with Gwen is super easy! She is clear and concise in her communications and needs for supporting docs, etc. She made it easy for us to be flexible on lock dates and made clear recommendations on when she thought it was a good time based on rates and terms. Closing went smoothly with minimal details to work out between lock and close date. Highly recommended!
Business response:
Thank you for sharing your experience with us! We're glad you loan process went smooth, thanks to Gwen and her team. We look forward to working with you again and hope you are loving your new home!
Gwen and her team were great to work with. Very responsive and communication was great during the process! We purchased a home from out of state so the experience of doing this online was very good. The ease of uploading required documents was very simple. Updates on the process were made regularly leaving me with minimal questions.
Business response:
Isn't the borrower portal wonderful? The ease of uploading documents, in a secure location, puts your mind at ease. We hope your move was as easy as your loan process. Thanks again!
Gwen and her team were very easy to work with. They got everything done in a timely manner and answered all of our questions when we had them. We highly recommend Gwen Swain and her team.
Business response:
Thank Ashley for this recommendation and review. We're happy Gwen made your loan process easy. We hope you are enjoying your new home.
Waterstone Mortgage Corporation has a 5 star rating with 414 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.