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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Gwen and her entire team were so helpful in this whole process. They never got tired of answering my questions (there were A LOT) and they bent over backwards to get our family into our home on time!
Business response:
We're glad you had all of your questions answered, Amber! We really enjoy educating our clients and equipping them to make the best mortgage decisions for their lifestyle and goals. We hope you'll work with Gwen and Waterstone Mortgage again on any future home purchases or refinances. Enjoy your home!
Gwen and her team was absolutely the best! With every question we had, and there were many, they were with us every step of the way. They did their best to assure we closed as quickly as we could. Attention to detail was A+! Everyone on her team was very polite and helpful. Definitely recommend Gwen to anyone needing assistance!
Business response:
Thanks for the amazing review, Mat and Jamie! We're glad you had a smooth loan process with Gwen and her team. We hope you're enjoying your new home. Stay in touch!
Gwen and her team were incredibly helpful answeing all my questions. They were very quick to respond to emails and calls. Gwen helped me deal with all the stress and worry of the process by explaining all the details step by step. I will never go to anyone else!
Business response:
Thank you for your review, Ashley! We're so glad you had such a positive experience working with Gwen. Plus, lower-than-expected rates are always a nice bonus! We hope to see you again soon.
Gwen was outstanding throughout the entire process. Everything was done in a timely manner and she did not have issues working with my crazy schedule. Pleasant person altogether. I would recommend Gwen 100% when looking for help in the home purchasing process.
Business response:
Thanks for the awesome feedback! It sounds like you had a great home loan process with Gwen. Clear, consistent communication is essential for a positive mortgage experience. We're glad you enjoyed the journey!
Dennis Harvey & Shelbi were fantastic! This is our third time using Dennis as our lender and he has never let us down. Wonderful customer service, went out of their way to make sure we closed on time! Thank you both so much for all your hard work!
Dennis was a great resource in expediting and helping us with our re-finance. We lowered our rate and saved a great deal of interest and lowered our payment to boot. Dennis is a great resource, friendly and awesome to work with.
The process was fast and efficient. I understand the amount of documents required, but they explained everything and allowed time to get everything together for a wonderful closing.
Business response:
Thanks for the 5-star review! We're pleased that everything came together smoothly for your closing process. Thank you for your business, and enjoy your new home!
Gwen was amazing throughout our entire home buying process. We are first time home buyers so this process was very scary, but Gwen made everything so simple for us. If we were to buy a home again I would definitely use Gwen Swain as our lender. She is amazing.
Business response:
Thanks for sharing your homeownership journey with Gwen and Waterstone Mortgage! We love helping first-time homebuyers achieve their goals. We hope to work with you again on any future home purchase or refinance needs. Stay in touch!
Dennis was fantastic!! We moved from out of state and he made the ENTIRE transaction very seamless!! I highly recommend him and I will be sure to use him in any of my future transactions!! I also suggest him any chance I get. He was very efficient , friendly, closed on time and worked with us. I look forward to working with him any chance I get. If you're looking for a knowledgeable loan officer, Dennis is your guy!!
Waterstone Mortgage Corporation has a 5 star rating with 414 reviews.
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.