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WCC Furniture & Mattress Center
- Furniture Stores
- Lafayette, LA
About this business
Location details
255 Ridge Road, Lafayette, LA, 70506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I recommend Larry to all my Family and Clients! Great Honest Service and Best Prices!
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I purchased a couch May of 2023, within just a few months the entire couch was falling apart. I bought the 5 year warranty and have been trying for months to get in contact with someone about correcting this issue. I made my first claim July 2024 and nothing has ever come from it. Every time I put in a claim, I’ll get an email saying the claim is closed. No one on the phone has been helpful. The cushions are busting at the seams and are peeling.
I purchased a couch May of 2023, within just a few months the entire couch was falling apart. I bought the 5 year warranty and have been trying for months to get in contact with someone about correcting this issue. I made my first claim July 2024 and nothing has ever come from it. Every time I put in a claim, I’ll get an email saying the claim is closed. No one on the phone has been helpful. The cushions are busting at the seams and are pealing.
I purhased a Recliner from WCC in Lafayette and they gave me a new Recliner in a box. When I got it home it wasn't as comfortable as the one on the Showroom floor! After reading their posted return Policy I thought I would give it a few days to see if it would get better after I sat on it a few days, it didn't! So I went back to WCC to see if they would exchange the Recliner they gave me for the one on the showroom floor that I actually sat on. That's when they told me they had a THREE day return/exchange policy! I guess... read more
Business response:
Richard, I am sorry to hear that your new recliner is not breaking in as quickly as you would like. I did leave you a voicemail today to get this resolved for you. -- Jaime, store manager WCC Furniture
Frequently asked questions about WCC Furniture & Mattress Center
How is WCC Furniture & Mattress Center rated?
WCC Furniture & Mattress Center has a 4.9 star rating with 5,013 reviews.
When is WCC Furniture & Mattress Center open?
WCC Furniture & Mattress Center is open now. It will close at 5:00 p.m.