This profile has been claimed by the business owner or representative.
WCC Furniture & Mattress Center
- Furniture Stores
- Lafayette, LA
About this business
Come to your American-owned, local Lafayette, LA furniture store, WCC Furniture & Mattress. We showcase collections of mattresses and furniture for every room of your home at the best prices near Lafayette, LA and Acadiana. You’ll find quality, name-brand pieces on sale at bargain prices from Ashley Furniture, Serta iComfort Mattresses, Tempur-Pedic, Catnapper, Flexsteel, and more. Voted Best in Acadiana. We look forward to welcoming you to WCC Furniture & Mattress Center.
Location details
255 Ridge Road, Lafayette, LA, 70506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Bought a bed at the end of April. was told it would be in within 7 to 10 days. After not hearing from WCC within the window provided, I contacted then for a status. I was told someone attempted to contact me to let me know the bed was on bacn order and that they left me a voicemail. I did not have a voicemail from them. they told me it should be in by the end of May. end of May comes, I called again. this time they told me it would ship until the end of June...... guess what? it's the end of June... Contacted them yesterday ... read more
Worst customer service! Buyers beware! I purchased a mattress for my daughter and it’s not to our preference. I was told I could not exchange it. I was never told by the salesman all sales were finally, but he proudly took my money! The C.S. Mgr tried to insult my intelligence, but please remember bad customer service will get you no where’s. I believe some people forget that they reap what they sow! I will NEVER shop at this store again!
This place is a joke it took a week longer to get my furniture than promised. When I did finally get my furniture 2 pieces were damaged. Then, I was treated like I did something wrong ( no respect for me as a customer at all ).
I would have loved to give y'all a 5 star rating but I was pretty unsatisfied with your customer service. If a customer comes into your store maybe at least acknowledge them with a "Hello" or something but nothing didn't made my experience that great...Second issue is if I purchased something and payed for delivery call again ask for another item to eventually have delivered to the same address and y'all tell me it would be another delivery charge which I don't get...so y'all would have charged me a delivery fee on top of a ... read more
I would have loved to give y'all a 5 star rating but I was pretty unsatisfied with your customer service. If a customer comes into your store maybe at least acknowledge them with a "Hello" or something but nothing didn't made my experience that great...Second issue is if I purchased something and payed for delivery call again ask for another item to eventually have delivered to the same address and y'all tell me it would be another delivery charge which I don't get...so y'all would have charged me a delivery fee on top of a ... read more
Went in oct 9 2017 and paid cash for a table set almost three weeks still no chairs said that the company they order from is out of stock after they collected cash three weeks ago sorry mam we have your cash but your chairs will be in the following month
Love this place brought a queen size memory foam mattress 3 years ago and still look lime brand new sleeps well fixing on going get a livingroom set
Very dissatisfied with their lack of communication.. Very poor service
Frequently asked questions about WCC Furniture & Mattress Center
How is WCC Furniture & Mattress Center rated?
WCC Furniture & Mattress Center has a 4.9 star rating with 4,598 reviews.
When is WCC Furniture & Mattress Center open?
WCC Furniture & Mattress Center is open now. It will close at 5:00 p.m.