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WCC Furniture & Mattress Center
- Furniture Stores
- Lafayette, LA
About this business
Location details
255 Ridge Road, Lafayette, LA, 70506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complete logs and diagnostics. Thi... read more
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The sales people will lie and tell you what you want to hear in order to get a sale. the sectional was really nice! until it wasn’t. and we tried to utilize the warranty that WE paid hundreds of dollars for and suddenly we can get any help. i requested a new cushion cover and a pillow because within 3 months of owning the couch, both ripped. It’s been 2 months now and still haven’t gotten a replacement. there is now several cushions with rips and stains, the bottom of the couch has pieces of wood and metal sticking out and i... read more
Business response:
I totally agree and I’m sorry. I would be upset too. We kept trying to contact the manufacturer to handle the issue with no luck. It has taken way too long to resolve this issue. I am so sorry for this and as we mentioned we will take back the furniture and give you a refund. You shouldn’t have had to wait this long for a resolution and we recognize that. You have been more patient and nicer than most people would have been so we appreciate that. Please call us back to arrange the return. Again, we are very sorry. Please ac... read more
RecommendedRefuse to honor their warranties on a couch less than a year old that has cushions falling apart. Do not recommend. Poor quality and shady business practices regarding warranties they issued.
Business response:
We wrote this on your wife’s comments—copied and pasted regarding the issue: I totally agree and I’m sorry. I would be upset too. We kept trying to contact the manufacturer to handle the issue with no luck. It has taken way too long to resolve this issue. I am so sorry for this and as we mentioned we will take back the furniture and give you a refund. You shouldn’t have had to wait this long for a resolution and we recognize that. You have been more patient and nicer than most people would have been so we appreciate that. ... read more
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Frequently asked questions about WCC Furniture & Mattress Center
How is WCC Furniture & Mattress Center rated?
WCC Furniture & Mattress Center has a 4.9 star rating with 5,071 reviews.
When is WCC Furniture & Mattress Center open?
WCC Furniture & Mattress Center is open now. It will close at 5:00 p.m.