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WellNow Urgent Care
- Urgent Care
- Chicago, IL
About this business
Location details
9501 S Western Ave, Chicago, IL, 60643, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
We were in a pinch, both my wife and I got badly ill over New Year's holiday weekend and could t get in to see anyone. We did a WellNow virtual visit per our BlueCross Blueshield of IL plan and we're happy with the results. We got the antibiotics we needed and the registered nurse assistant covered our health concerns well. We were better with in days. Also even though we paid full price at the time we later got reimbursement checks as BC/BS covered everything but the standard office visit deductible.
Great care. Pleasant and professional staff.very clean. I went in for the flu got checked out total time there 36 min.
Business response:
Hi, Julie. Thank you for your support! We are glad to hear that your experience with us was positive.
I had a very good experience here. Check-in was simple. Staff was courteous and very friendly. NP Odeh was super nice and got me very well take care of. Recommended.
Business response:
Hi, Bruce. Thank you for choosing WellNow and taking the time to leave us feedback! We really appreciate it.
Everyone working here is super friendly and professional! I was able to schedule an appointment, arrive a few minutes before my appointment time, check in from my car and not enter the building until it was time for me to be seen. They provided exceptional care and there were no long waits! Thank you!
I had been experiencing extreme back spasms in my lower back..i went in after church on 09/20/2020..to get checked out..i had a awesome experience...the staff was great during my whole process...Dr.Megan Dusak was very professional with her care and concerns about my issue..it is very rare.. you go into a hospital /facility and find quality staff with genuine care and concerns about a person..i truly recommend this place and if necessary hoping not but if I was to have an urgent care concern no doubt consider coming back th... read more
I stopped in with a dog bite. They were very friendly, helpful, and quick! I would totally stop in again for anything urgent.
This was my first time at well now urgent care...just want to say the staff was very professional and friendly. Enjoyed my visit and was impressed with the amount of attention and care they gave. So glad to have an Urgent care center in the area. Much better than going to the emergency room for small injuries. They x-rayed my foot wrapped me up and I was good to go. Thanks guys!
H.O.R.R.B.L.E. DO NOT USE! They billed me for 7 different lab tests that I did not need...nothing to do with my medical issue. Obvious mistake but I cant get anyone to look at situation. Billing me $1263.38 as insurance is saying not relevant to diagnosis. SUPER frustrating! NEGATIVE stars. I am now thinking they bill random medical thinking no one will check! I have tried repeatedly to address this issue...no help. HELP! WELL NOW please reach out to me!
Business response:
We understand billing issues can be frustrating and want to make this right, Tracy. Please email us at billing@wellnow.com with the patient’s name, date of birth, visit date, and location so we can help.
This company is a complete scam. They run unnecessary tests and over bill your insurance to stick you with a huge bill. I would've been better off going to the ER. And when you email them as I was told to they never respond. Steer clear. Their billing practices have insurance fraud all over them.
Business response:
We understand that billing issues can be stressful, and we're truly sorry for any frustration this has caused. Please email us at billing@wellnow.com, and we will look into it. -The Customer Service Team
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.3 star rating with 1,107 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.