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9501 S Western Ave, Chicago, IL, 60643, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
We were in a pinch, both my wife and I got badly ill over New Year's holiday weekend and could t get in to see anyone. We did a WellNow virtual visit per our BlueCross Blueshield of IL plan and we're happy with the results. We got the antibiotics we needed and the registered nurse assistant covered our health concerns well. We were better with in days. Also even though we paid full price at the time we later got reimbursement checks as BC/BS covered everything but the standard office visit deductible.
Great care. Pleasant and professional staff.very clean. I went in for the flu got checked out total time there 36 min.
Business response:
Hi, Julie. Thank you for your support! We are glad to hear that your experience with us was positive.
I had a very good experience here. Check-in was simple. Staff was courteous and very friendly. NP Odeh was super nice and got me very well take care of. Recommended.
Business response:
Hi, Bruce. Thank you for choosing WellNow and taking the time to leave us feedback! We really appreciate it.
Everyone working here is super friendly and professional! I was able to schedule an appointment, arrive a few minutes before my appointment time, check in from my car and not enter the building until it was time for me to be seen. They provided exceptional care and there were no long waits! Thank you!
I had been experiencing extreme back spasms in my lower back..i went in after church on 09/20/2020..to get checked out..i had a awesome experience...the staff was great during my whole process...Dr.Megan Dusak was very professional with her care and concerns about my issue..it is very rare.. you go into a hospital /facility and find quality staff with genuine care and concerns about a person..i truly recommend this place and if necessary hoping not but if I was to have an urgent care concern no doubt consider coming back th... read more
I stopped in with a dog bite. They were very friendly, helpful, and quick! I would totally stop in again for anything urgent.
This was my first time at well now urgent care...just want to say the staff was very professional and friendly. Enjoyed my visit and was impressed with the amount of attention and care they gave. So glad to have an Urgent care center in the area. Much better than going to the emergency room for small injuries. They x-rayed my foot wrapped me up and I was good to go. Thanks guys!
Went here after returning from vacation with an older injury and they treated me just fine but they sent out some testing for an open wound to make sure it wasn't infected. They billed for testing that was coded as medically unnecessary and of course they refused to review it and stuck me with a $265 bill. I went there for urgent care not for them to find ways to bill my insurance. I guess the $2k+ they billed them wasn't enough. Sus business practices. Beware of what they do since they're going to tell you to go see anothe... read more
Business response:
We understand that billing issues can be stressful, and we're truly sorry for any frustration this has caused. Please email us at billing@wellnow.com, and we will look into it. -The Customer Service Team
First thing. How can you refuse treatment without paying at time of service? Then they say according to my insurance, my copay is $65.00. I will be checking this out with my insurance. The online registration is a joke! I went there because I was having trouble breathing. I thought either Covid or Pneumonia. They took an EGK. Tech acted like this was the first time he administered this test. Ideally I needed an X-Ray. They did not have anyone there that day. They wanted me to go to yet another location. Mind you I... read more
Business response:
Hi Kathy, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team
WellNow Urgent Care has a 4.3 star rating with 1,078 reviews.
WellNow Urgent Care is closed now. It will open at 8:00 a.m.