WellNow Urgent Care

R S. 

on Yelp

3 years ago

This is the second negative interaction that I have had at this site. The first one I overlooked because I thought it was late and they may have been tired. Today this not excuse. I previous called to find out about insurance since we were in the system. When I got her I provided my ID in Michelle's hand. I asked her could she confirm the insurance that I had before because I was told something different. She was nasty and said you gotta give me that number. I said ok. She sat the ID on counter as if I was bothering her. She... read more

Desi W. 

on Yelp

3 years ago

My visit was because I had migraines, a dry cough, and a temp. The only thing I was tested for was Covid. The test came out negative and I am still sick. I know Covid is the trending virus but there are other viruses that existed before Covid. I should've at least had been tested for the flu or bronchitis. So now I do not know why I am sick and honestly the visit was a waste of time. 

Misa F. 

on Yelp

3 years ago

Had an appointment OMG!!!! I didn't see the reviews before choosing this place and I had to be there for a couple hours. Never waited this long before ever from an appointment, will not be returning at all. 

carrie s. 

on Yelp

3 years ago

No order!!! I go to get a physical and was told I need a urine test but the toilets are down. The person at the desk continued to check me in, stating we will work around it. I'm thinking I was going to be using the restroom in the back. I continue to be checked in and racket.com comes from the back telling the "orientee" that I can't get the physical done. First of all, why do you have a orientee by herself and why are two of you on lunch together. Other location is better. Will never go here again. 

Tyrone R. 

on Yelp

4 years ago

Just left well now urgent care 9501 S. Western Ave. ..for a possible pool muscle and experienced such bad service from Medic Brooke who didn't do anything but prescribe inflammatory pills and said have a good day I would take my dog to a place like this! 

Vanessa E. 

on Yelp

4 years ago

Y'all just got people sitting in your waiting room for hours and didn't even check them in properly. All these doctors don't give a damn about y'all but a check. That's dirty. 

Sharon L. 

on Yelp

4 years ago

It is not that they are not efficient, they are very efficient. I was disappointed in the communications and customer service. I was really feeling bad from a rash I developed, I wasn't sure if it was from my first Covid shot or something I had eaten. I arrive at 8:30, they took me right in but not before I paid the last bill, which I knew I had from my previous visit and my insurance did not cover it completely, ( no problem). But they would not see me unless I paid the current visit . On the efficiency I give them 4, ... read more

Aisha J. 

on Yelp

4 years ago

VERY UNPROFESSIONAL STAFF!! Iwent in for an ankle injury after taking a serious fall. While waiting to be seen I could hear the entire staff joke about burning a room after a patient who had chest pains was serviced. They laughed and joked loudly and the patient was still in the lobby. After being sent out with crutches and no meds ( still don't understand this because I'm in some serious pain) , I hopped my way to the car to see this patient who was clearly having trouble breathing standing outside in the cold waiting for... read more

Lola E. 

on Yelp

4 years ago

If you care about yourself, go somewhere else because these people don't care about you. The front desk people are the only ones who are helpful. The staff is a joke. No real doctors and whatever practitioners they have are brain dead girls who think they look cute in scrubs. Don't waste your time. They don't think of you as a patient.