WellNow Urgent Care

Sharon L. 

on Yelp

5 years ago

It is not that they are not efficient, they are very efficient. I was disappointed in the communications and customer service. I was really feeling bad from a rash I developed, I wasn't sure if it was from my first Covid shot or something I had eaten. I arrive at 8:30, they took me right in but not before I paid the last bill, which I knew I had from my previous visit and my insurance did not cover it completely, ( no problem). But they would not see me unless I paid the current visit . On the efficiency I give them 4, ... read more

Aisha J. 

on Yelp

5 years ago

VERY UNPROFESSIONAL STAFF!! Iwent in for an ankle injury after taking a serious fall. While waiting to be seen I could hear the entire staff joke about burning a room after a patient who had chest pains was serviced. They laughed and joked loudly and the patient was still in the lobby. After being sent out with crutches and no meds ( still don't understand this because I'm in some serious pain) , I hopped my way to the car to see this patient who was clearly having trouble breathing standing outside in the cold waiting for... read more

Lola E. 

on Yelp

5 years ago

If you care about yourself, go somewhere else because these people don't care about you. The front desk people are the only ones who are helpful. The staff is a joke. No real doctors and whatever practitioners they have are brain dead girls who think they look cute in scrubs. Don't waste your time. They don't think of you as a patient. 

Crystal B. 

on Yelp

5 years ago

I wish that I could assign this place zero stars. I have been having thumb pain for about two weeks and finally decided to go to a urgent care. I did my research to find a place that could do an x-ray if necessary. I made an appointment and received their text message that indicates it is time to arrive. When I got there, the waiting room was full - are we not social distancing in an office providing health care during a pandemic? When I got to the desk I was informed that they were behind in the schedule and that I can wai... read more

Brittney S. 

on Yelp

6 years ago

Save yourself time, energy and co-pay by heading to the ER instead. Friendly staff, slightly experienced NP and no doctor on-site just "on-call". The goal was to avoid ER given COVID, now I'm left with no choice. Heard a few other patients complaining and one even left.... 

Tiffany G. 

on Yelp

6 years ago

Front desk and the medical assistant were great. After getting called to the back is where it went downhill. I walked in at 6:52pm and left at 8:39pm after the NP forgot about me. I walked out of the room and see the staff cleaning up for closing and noticed I am the ONLY patient there. To my surprise no apology was issued on her end, only a Dunkin Donuts gift card issued from another staff member. The free slushies, snacks & entertainment are cute, but if I wanted that I would've found a fair to go to not an urgent care. Do... read more