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7785 Roswell Rd, Atlanta, GA, 30350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Nina is the BEST leasing agent at Wesley. She helped me get my first apartment at Wesley St. James and also helped me when I wanted to upgrade my apartment. She literally goes over and beyond to make sure that you love your place and to ensure all maintenance requests are taken care of in a timely manner. This is a quiet community and they have really nice amenities and features. Definitely feels like home.
I lived here from March 2017 to March 2018. I really enjoyed it at first, but over the year, issues began to crop up. First the good -- the management, maintenance and property care are excellent. New owners took over and have done a great job fixing up the place. Nadia in the rental office was a big help to me and always had a kind word. The two maintenance guys responded quickly to issues. They would even give me rides in the golf cart up a very long hill when I was loaded down with groceries. A few of the neighbors... read more
I have lived there for 12 years. It is an excellent place to live!!! The renovations have only made it even better than you could possibly imagine! Come see the complex for yourself.
We have had a great experience living in Wesley St James. The leasing office has been awesome in making our transition here a smooth one. Nadia has been particularly wonderful. They have been quick and efficient in addressing any questions or issues that we've had. The grounds are well maintained and the neighbors are friendly! We have a spacious three bedroom apartment with beautiful upgrades including hardwoods in the common areas and granite countertops in the kitchen and bathrooms. If you are looking for a great place to... read more
Since their new management, Wesley St. James is a great place to make it your home. I have lived here for 5 years and I absolutely love their new management staff. The entire management staff are professional and kind! Nadia has been a sweetheart and always makes sure my needs are taken care of. Maintenance have been doing a wonderful job fulfilling work orders. These apartments have pretty much all the amenities you can ask. They are even equipped with Google Fiber! Majority of the neighbors are nice, but you do occasional... read more
Update on our leaving this complex: We just got our refund deposit back and just like we assumed they will not give you your full deposit. With a pet deposit and a deposit for the apartment we expected at least something back but received absolutely nothing. Juan INSISTED we would receive our refund. But we didn't get anything. They charged us for water and electricity regardless of the fact we already paid for it when we paid our last months. They're money hungry and they're liars. Beware this place. Literally.
Business response:
Hi Cristina, Thank you so much for providing your feedback. We always encourage everyone to share their experience. Thank you for your review regarding your security deposit refund. Please note that the security deposit is refundable; however, any applicable charges will be deducted prior to the refund being issued. These charges may include, but are not limited to: • Costs for any damages beyond normal wear and tear • Final water/sewer utility charges • Any period where power was disconnected before your official move-out d... read more
I've been a resident of Wesley St. James Apartments for about three months, and I wanted to share an early review outlining the pros and cons of living in this community. Pros: One of the biggest positives for me is the location. I really enjoy the Sandy Springs area--it's close to my work, and many of my friends live nearby. Being an older community, the landscaping here is mature and well-maintained, which gives the property a pleasant, established feel. I also appreciate the fitness center, as it's well-equipped. Cons: ... read more
Business response:
Dear Riley, Thank you for sharing your feedback. We truly appreciate your kind words about the location, landscaping, and fitness center at Wesley St. James. We’re pleased to know these aspects of the community have added value to your experience here. We understand your concerns regarding the condition of your apartment. While we strive to address maintenance issues promptly, we're always working on ways to improve our residents' living experience. If you’re interested, we would be happy to discuss options for transferring... read more
The manager doesn't have control over his emotions. He yells at his staff this is why the turnover is so high. The apartments have mold issues and if you complain the management team will put you through heck. The pipes are old and need to be replaced but to do so would be very expensive and Wesley does not want to spend the money. The maintenance people are instructed to put band-aids over the problems instead of fixing them. I would not drink the water because of the black stuff coming out of the faucets. I would give m... read more
Business response:
Dear David, Thank you for taking the time to share your feedback regarding your experience at Wesley St James Apartments. We sincerely apologize if you have encountered any challenges, and we appreciate the opportunity to address your concerns. It's surprising to hear your comments about the property manager, Juan Delgado. We have consistently received positive feedback about his professionalism and dedication to providing excellent customer service. Juan has been an integral part of our team for over 18 years, and during th... read more
Living at this apartment complex has been extremely disappointing and frustrating. Several issues have persisted, and it's been challenging to get them addressed in a timely and satisfactory manner. The flooding in my bedroom was a significant concern, and it took an unreasonably long time (3 weeks) and persistent follow-ups to get any attention from the management. Additionally, there were difficulties in paying rent properly for two months after switching units due to the flooding, leading to unnecessary stress and inconv... read more
Business response:
Dear Andrew, I hope this email finds you well. We sincerely apologize for the challenges you have faced during your time at our complex, and we appreciate you bringing these issues to our attention. We take your feedback seriously, and I would like to address each of your concerns individually. Firstly, regarding the flooding issue in your bedroom, we understand the frustration you experienced due to the delayed response. We acknowledge that the three-week timeframe for resolution was unacceptable, and we are working on im... read more
Wesley St. James Apartments at Sandy Springs has a 3.9 star rating with 390 reviews.
Wesley St. James Apartments at Sandy Springs is closed now. It will open tomorrow at 1:00 p.m.