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Westbury Court Care & Nursing Home

4.8

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6 Station Road, Westbury, BA13 3JH, United Kingdom

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4.8113 reviews
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H E's profile image
H E 
6 years ago

Unfortunately, I arrived at singalong time, had to take mum back to her room as too noisy for conversation. They used to do a list of what was on so I could avoid coming at these times. Can't fault mum's care though, really pleased. 

Business response:

Thank you for your lovely comments about your mum's care. So glad to hear that your mum was enjoying the singalong. The 'What's on this week' programme is posted on the home's 'Magic Moments Club' noticeboards and an additional 'What's on today' sheet is available in reception. If you aren't able to get into the home to see what's going on, you might want to join brighterkind's Magic Moments Club App - this can be used on your phone and has the activities uploaded by the home each week. It also has the benefit that you can s... read more

D T's profile image
D T 
6 years ago

The staff are always courteous and friendly. I cannot find fault with the care given by the caring staff. The activities ladies make sure that there is always plenty for the residents to participate in, their timetable of activities is always varied. 

M M's profile image
M M 
6 years ago

Accommodation very good. All staff very nice. My mother is happy in the home. 

Sue G's profile image
Sue G 
6 years ago

Westbury Court has fulfilled all family requirements since Mum came in, and now we are letting her stay permanently. 

Jacquie S's profile image
Jacquie S 
6 years ago

From the first day my Mum moved to Westbury Court, every effort has been made to settle her as quickly as possible and meet her needs. The surroundings and rooms are of a high standard and she is treated with the dignity and respect at 97 she deserves. She is comfortable, safe and has access to everything she needs. The staff give their absolute best and are a credit to Westbury Court. Thank you to everyone for your efforts and care you give to my Mum. It is greatly appreciated by us both. 

Lin S's profile image
Lin S 
7 years ago

When my father was admitted to hospital he was being difficult due to his dementia. When he was discharged the only place our family wanted him to go was Westbury Court. We stood our ground and thankfully he was admitted in January 2018 The care that my father has received since he moved to Westbury Court in January has been nothing short of excellent He has advanced dementia and can be difficult. The staff have shown him such care and kindness and told me they adore him and what a lovely man he is - always nice to hear tha... read more

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Louise P 
7 years ago

I am completely satisfied with the standard of care and accommodation at Westbury Court. I have also found all the administrative staff and managers easy to deal with and empathetic. The activity staff are energetic and engaging to all. The only very slight negative is the standard of food which is at times a little lacking. 

Brenda T's profile image
Brenda T 
7 years ago

My mother, by mistake at 3am one morning, pushed the emergency button for the light. I was hardly out of bed before two men were in my room. I only wanted to go to the bathroom but they were instantly in my room. What more could I have wished for had I been unwell. 

Margaret S's profile image
Margaret S 
7 years ago

In late November I had a visit to look round Westbury Court which was followed by an assessment of my mother in our home. In both cases, the members of staff were thorough, friendly and very caring which immediately gave me a great impression. From my mother's first day in the home, we were greeted by various staff members wanting to chat and introduce themselves instead of just doing their jobs. My mother settled in immediately and is very content. She is thriving on the care she is receiving, which is second to none. I am ... read more

Frequently asked questions about Westbury Court Care & Nursing Home

How is Westbury Court Care & Nursing Home rated?

Westbury Court Care & Nursing Home has a 4.8 star rating with 113 reviews. 

When is Westbury Court Care & Nursing Home open?

Westbury Court Care & Nursing Home is open now. It is open 24/7.