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Westbury Court Care & Nursing Home

4.8

Assisted Living Facilities
Westbury

About this business

Wellness Assisted Living Facilities

Location details

6 Station Road, Westbury, BA13 3JH, United Kingdom

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4.8113 reviews

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Lisa T

4 years ago

My mum lived at Westbury Court for 14-months and came to see it as her home. I will be forever grateful for all the love and compassion shown to her by all the staff. Mum always received the nest of care and she often commented on how staff 'went above and beyond' to give her the best care possible. At the end of Mums life, staff were so caring and supportive, and even in these difficult 'covid' times, they ensured that we were able to be with Mum when she passed. I could see how much Mum was loved by all the staff, and it h... read more

Business response:

Thank you, Lisa, for your feedback and for taking the time to share your experience at Westbury Court Care Home. We are so sorry to hear about your mum but pleased you felt your mum received great care and hope that her time at Westbury Court did see some friendships flourish, especially with the care team.

Bob B

4 years ago

My mother came into Westbury Court and straight away made friends. She didn't realise how lonely she was at her own home. The staff are very helpful and caring about all the needs of mum's health etc. When mum was not feeling too good the staff kept me informed of how she was doing.

Business response:

Thank you, Bob, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Westbury Court Care Home was so positive.

Tracy M

4 years ago

Westbury care home is a wonderful place. The staff are all so very lovely, and do an amazing job, going above and beyond. A real feel-good homely feeling as soon as you arrive through the door. I would like to say a special, thank you to the staff. My aunty is a resident there who I, unfortunately, lost contact with. It is with great thanks to the staff that we are now back in contact.

Business response:

Thank you, Tracy, for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

Nicola M

4 years ago

It has been a difficult year with COVID but the entertainment team has kept us all in touch with our loved ones (Facebook) and have kept all residents entertained. My mum looks very happy. Some of the care team have been very good at communicating with us. It will be lovely to see my mum and all the lovely staff that have taken care of her during this horrible time.

Business response:

Thank you, Nicola, for your positive feedback towards Westbury Court Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home as we are committed to delivering fun and entertainment for all of the residents to enjoy.

Karin B

4 years ago

Since our mum has been at Westbury Court she has been treated with outstanding patience, care and love. With Covid and not being able to be there as often or to even touch her the staff have been her family and we are so grateful. It is such a difficult situation putting a loved one in to care but we couldn't be happier and more grateful for having her living at Westbury Court! Thank you, everyone!

Business response:

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Westbury Court Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Michelle N

4 years ago

Since Mum has been in Westbury Court she has been cared for with the utmost care. They were very welcoming and friendly. And since Mum's dementia has worsened her care is exceptional. So I would recommend your care home.

Business response:

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a lovely day!

Jayne D

4 years ago

Westbury Court is a wonderful place! My mum is so well looked after, the staff are so caring and kind. They always go above and beyond to make her life easier, and they have become like an extended family to Mum and us. Nothing is too much trouble for them. The activities are varied and interesting, always something to do. The home is clean and welcoming. Mum enjoys the food provided and the company at mealtimes. It is reassuring to know she is being so well cared for.

Business response:

Thank you for letting us know how we are doing at Westbury Court Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

M J

4 years ago

My partner of 33 years has Parkinson's and Dementia Alzheimers. I am unable to care for him aged 80. As much as I miss him dearly. I feel Westbury Court is caring for his needs that I cannot do anymore. He needs 24-hour care.

Business response:

Penny R

5 years ago

The care and compassion showed to my mum and us a family was gold standard. She was very anxious about going to a nursing home for rehabilitation following an amputation but the staff and all the standards were incredible. Even though this was during the pandemic the safety came first and was incredible but the care of the family and residents was amazing.