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Westbury Court Care & Nursing Home

4.8

Assisted Living Facilities
Westbury

About this business

Wellness Assisted Living Facilities

Location details

6 Station Road, Westbury, BA13 3JH, United Kingdom

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4.8113 reviews

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S C

5 years ago

Mum was made very welcome when she arrived at Westbury Court about 3 years ago, after a severe stroke, which had affected her mobility and left her wheelchair-bound. The staff are cheerful and caring, the activities plentiful and varied and I am treated like a part of the Westbury Court family. Mum feels very secure at Westbury Court.

Patrick W

6 years ago

From the moment my mother arrived, she was treated with care and respect. Although suffering from dementia, staff spoke to her, allowing her family to listen and step in if needed. After several weeks, the family are all very happy with the support, both medical and social, Mum receives. The staff always make us feel welcome when we visit. Access to medical care is uncomplicated due to the relationship with the local community.

Business response:

Thank you for such a lovely review of Westbury Court. We are delighted that your mother has settled in so well and that you feel supported as a family, our team will be happy to receive your praise.

J M

6 years ago

Well looked after with excellent food and clients. Staff were very sociable and excellent care for my needs. All medication was given and life was great. I thank the staff for the care I had.

Business response:

Many thanks for your positive comments about our home, we're delighted to hear how much you enjoyed your respite stay with us and that 'life was great' here at Westbury Court. The team will be pleased to hear your great feedback.

James Fraser M

6 years ago

My mother spent her final days at Westbury Court. The care and staff were exemplary. She was treated with courtesy and kindness throughout. Not only was my mother very well looked after, the staff took the time to care for us, providing tea and support at every turn. Thank you.

Business response:

Thank you for your kind words about the team at Westbury Court Care Home. It's good to hear that during her final days, the team did their very best to care for both your mother and her family. Our deepest sympathies to your family.

S W

6 years ago

Whenever I visit my mother the staff are always very friendly and welcoming. Mum is always treated with care and kindness. The standard of cleanliness is of a very high standard, the food could be improved at times but on the whole, I am very pleased with Mum's care.

Business response:

Thank you for your complimentary comments about our home. We love hearing feedback and your comments will be passed on to the team.

M M

6 years ago

This care home is very good and the staff and carers are all friendly and always speak to you and nothing is too much trouble. Just occasionally, the carers do not change pads often enough.

Business response:

Thank you for your positive feedback on our home, it is great to hear that you think Westbury Court is 'very good' and that the team are friendly, they will be delighted to hear your comments. I have passed your feedback on to the Home Manager, who has an open door policy, so please feel free to pop in for a chat with her on your next visit.

Wendy P

6 years ago

This care home is very friendly and welcoming to me and my PAT dog Tyler. It seems to be understaffed at times but some wonderful members of staff have been here for a very long time.

Business response:

Thank you for your lovely comments about our home, we are pleased to hear that you find Westbury Court 'friendly and welcoming' and would recommend it to others. We strive to provide a high standard of care and always ensure that we operate with safe staffing levels which are regularly reviewed and adjusted to reflect any changes in the needs of the residents in the home. Once again, thank you for taking the time to review Westbury Court and we look forward to your next visit to the home.

Lucie H

6 years ago

Very good nursing care. All staff relate well to individual patients. Good variety of activities. Staff show a caring, affectionate nature to residents.

Pauline S

6 years ago

I would highly recommend Westbury Court, as both my mother in law (sadly passed) and my mother are here. All the staff are very welcoming and most have a great rapport with my mum.