We are very pleased with all levels of service from Westvalley flooring. Frank was very helpful in our final decision.
The installers were very pleasant and respectful during the installation.
They did a great job.
Thanks again.
Kim and Rich P
Carpet Re-Stretch
We had carpet, that over the years, had stretched a little in two places. I phoned West Valley and they said they could come and look at it the next day after 2pm. Frank called at 1:50pm and said he would be here in 30 mins. He not only looked at the problem but fixed it immediately. There was some heavy furniture that needed moving and Frank did that by himself as I was unable to help.
The carpet looks great and Frank did some extra things to make it look even better after the stretching. He obviously know... read more
Just had prefinished hardwood installed in living room, bedroom and closet. From getting the shoe molding early, hardwood on time to completion, excellent customer service. Frank was very helpful at Westvalley. Installers, Tim and Ken, worked long hours and the results are stunning. Recommend this company and will have more floors done through them.
We just had carpet installed throughout our entire upper level. The carpet itself is fantastic and the installers (Derek & Derryl) were awesome! Super-entertaining, extremely efficient - they did a great job! This is our second purchase from Westvalley and we will definitely be going back when we are ready to re-carpet our basement! Thanks to Tim for his suggestions and easy-to-deal with manner!
UPDATE: We were so happy with the carpet that Westvalley installed in our living room a year ago, the we just had our second floor completely redone. Once again Westvalley was awesome. Ray Daya has exceptional customer service and is a wonderful person to deal with. The installation was done perfectly...Dan is a master of his craft. We are very happy with the finished project. Thank you WestvalleyWe recently used WestValley to replace the carpet in our living room. We were extremely pleased with everything; from the service ... read more
Chose West Valley based on the Google reviews on line. Frank Seibert was our salesperson at the Symons Valley location. He was very knowledgeable and helpful with good advice on choosing the right product. He had great customer service acumen and communication with him was excellent in terms of scheduling for install etc ... We kept in touch and reconfirmed the install schedule just prior to the planned date via emails etc .....On the planned date nobody showed up leaving me to phone and chase down the wherabouts of the inst... read more
Derek was my sales contact for a complete house flooring replacement within a limited insurance budget. I could not be more pleased with the results. Derek picked excellent products, and was very flexible and helpful as various decisions had to be made at short notice. The quality of installation was excellent. In particular I was thrilled with how well the kitchen flooring looked once it was installed and how easy it will be to live with. I would recommend Derek at West Valley Flooring 100% and will certainly go to him agai... read more
3 yrs. ago my Mom purchased hardwood flooring & carpet from Westvalley. Both products have been fine up to date. They noticed a small "hump" in the carpet last month and returned to Westvalley to discuss the issue, not expecting much. HOWEVER, to their surprise Westvalley agreed to review and repair the "hump" at their cost, which was done this past week. Not only are their products high quality but their follow up service and service personnel are exemplary. The "well experienced" repair gentleman was very meticulous and al... read more
Whole home flooring replacement
Google reviews (256)