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Westvalley Carpet & Flooring

4.8
  • Home Services
  • Calgary, AB

About this business

Home ServicesCarpetingFlooringTiling

Location details

12018 Symons Valley Road NW, #101, Calgary, AB, T3P 0N1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.8459 reviews
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Anna M.'s profile image
Anna M. 
9 years ago

I had a new vinyl floor installed throughout my basement. I can't say enough about the installers. Boyd did a great job, answered any concerns I had, worked quickly and efficiently and was very easy to have in my home. I would highly recommend Westvalley Carpet and Flooring to anyone. Completely satisfied! 

Kim P.'s profile image
Kim P. 
9 years ago

We are very pleased with all levels of service from Westvalley flooring. Frank was very helpful in our final decision. The installers were very pleasant and respectful during the installation. They did a great job. Thanks again. Kim and Rich P 

J. L.'s profile image
J. L. 
9 years ago

Just had prefinished hardwood installed in living room, bedroom and closet. From getting the shoe molding early, hardwood on time to completion, excellent customer service. Frank was very helpful at Westvalley. Installers, Tim and Ken, worked long hours and the results are stunning. Recommend this company and will have more floors done through them. 

Teri C.'s profile image
Teri C. 
9 years ago

We just had carpet installed throughout our entire upper level. The carpet itself is fantastic and the installers (Derek & Derryl) were awesome! Super-entertaining, extremely efficient - they did a great job! This is our second purchase from Westvalley and we will definitely be going back when we are ready to re-carpet our basement! Thanks to Tim for his suggestions and easy-to-deal with manner! 

Angela E.'s profile image
Angela E. 
2 weeks ago

Zach and Luke have been a nightmare to deal with. Started out telling me that doing my stair would be a standard job. Ended up with a crooked landing, stair boards with huge gaps, brown wood filler on white painted wood siding. They tell me it's not their fault its because the framing of my house isn't proper. Unfortunately none of this was told to me before they started the job. I've had to now hire another company to fix their work and finish the job. while also having to purchase more materials. Even though I paid Zach th... read more

Kari G.'s profile image
Kari G. 
4 years ago

My husband and I purchased some carpeting and flooring from West Valley flooring in Calgary, Alberta Canada in 2019 and again in 2021. We have had ongoing problems with the most recent purchase. We purchased carpeting to match the carpet we purchased in 2019 in the basement for our upper floors and stairs. The installation date was scheduled for Nov. 16, 2021. We were trying to renovate the entire upper floor in time for Christmas including painting, new baseboards, trims and doors. On Nov. 16th, Ryan contacted my husband to... read more

Melissa M.'s profile image
Melissa M. 
5 years ago

Typo on my first review. We were overcharged close to $300 not $600 on our bill without any explanation as to what this charge was for. 

John's profile image
John 
7 years ago

Checked internet for the review before to change the carpet, all five stars review on the website. bought the carpet from this store(Westvalley North Calgary). Came to my house late more than one hour behind the schedule time. did very shity installation work. Not professional at all like they said on the website. Do not want to talk more here as already tired about this shit. Now I have to keep very close eye on my new carpet see if can pass that one year warranty. LOL. Definitely not recommend 

Curtis's profile image
Curtis 
8 years ago

-After carpet(for basement) was paid for, ww were informed of a delay because this carpet was not in stock in USA and would be put in a queue to have it manufactured. Should have been informed of available stock issue prior to laying down the money. Carpet installed 5 weeks after purchase. This was an issue since we had moved furniture to other rooms in the house to be able to remove the old carpet to inspect the concrete floor to see if it was level enough for vinyl planks. It was nice to finally get back most of our house ... read more

Frequently asked questions about Westvalley Carpet & Flooring

How is Westvalley Carpet & Flooring rated?

Westvalley Carpet & Flooring has a 4.8 star rating with 459 reviews. 

When is Westvalley Carpet & Flooring open?

Westvalley Carpet & Flooring is closed now. It will open tomorrow at 9:00 a.m.