Westvalley Carpet & Flooring
About
Westvalley Carpet & Flooring is conveniently located in Calgary, Alberta with two locations in North & South Calgary. Our store staff has over 9 decades of professional experience in design & floor coverings. Furthermore, we specialize in both commercial & residential jobs, we offer free estimates, a shop-at-home service and a wide range of inventory. We provide many choices that allow you to express your personal style for every room in your home, or area in your business. We are partnered with Mohawk Industries as Calgary's exclusive Mohawk Floorscapes Dealer, & were recently awarded Retailer of the Year for Canada (2013)!
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Colleen M. on Mohawk Industries
4 years ago
12/06/2018, 19:21 PM
Frank was easy to deal with and helped us in selecting new carpet for our basement. He came out and measured and was always quick to respond when we contacted him. Installation day was flawless with Mohammed and what we thought would take 2 days was done in 1. They arrived shortly after 8am and were completely done by 5:30. They even moved furniture around so that the job could be finished quickly. Thank you Westvalley for making a daunting task of replacing carpet an extremely painless one.
Joanne M. on Mohawk Industries
4 years ago
10/31/2018, 12:45 PM
I chose Westvalley Carpet and Flooring because of the great reviews and was not disappointed. Tim was very helpful in helping me choose the type of carpet, on time when he met me at my house to measure up, and reassuring that I would have the best installers. The installers, Curtis & Reed, were in my house all day and were the hardest workers I have ever seen and did a fabulous install of the carpet. I would highly recommend this company for all your flooring needs and will defiantly use them in the future.
Cam on HomeStars
4 years ago
08/26/2018, 09:35 AM
Project
I bought some flooring from westvally for a small bathroom project. The sales staff were very helpful and professional. If i need fooring in the future i will use westvally.
E. P. on Mohawk Industries
4 years ago
07/31/2018, 10:08 AM
Ever since we walked in the door and were greeted by Tim, we felt welcome and comfortable. Our aim was to match the existing carpet in the home and he did just that. He took the extra time to help us understand the difference in quality between polyester and nylon fibers which really helped us in making a final decision once he laid out the pricing. The next thing we knew we had our floor measured, carpet ordered, and installed.
The installers were friendly, attentive, and very good at their craft. An excellent follow through to the excellent service we received from Tim, and John in scheduling!
We will definitely return!
Kelly & Heather P. on Mohawk Industries
4 years ago
07/04/2018, 15:37 PM
We are extremely happy with the choice and quality of the carpet, and the assistance from Frank in making the choice. We were pleasantly surprised on the quality of the installation. You almost always have some issues that appear. These two gentlemen worked without stopping, installing a 181 yards of carpet in one day. The install was flawless, as was the clean up. Still cannot believe it. We cannot say enough good things about this job, very good experience.
Connie T. on BBB
4 years ago
05/15/2018, 18:35 PM
We just had all the carpet replaced on the main floor, and upstairs in our house. From the very start, we found dealing with Frank ******* at their NW retail location to be an excellent experience. Frank was extremely friendly, helpful and knowledgeable. He answered all our questions, allowed us to take home samples and order in larger ones without any time limit being placed on our decision-making process. Frank came out and measured out our house and he must have done an excellent job as we had all the carpet we needed, and we are thrilled with our choice of carpet.
We were also thrilled with the installers who came to our house. Jason, Robert and Joyce worked very hard during the two day job. They put in two long days of work and they even made sure we could sleep in our own room that first night, The quality of the installation of the carpet far exceeds our expectations; joins are invisible, extreme care was taken in fitting the carpet to the wide variety of challenges our home presented, and it just looks wonderful. These three installers were also very friendly, positive people and we were very comfortable having them in our home.
It was a very positive experience!
Business Response:
Thank you kindly for the wonderful review Mrs. ********* I really appreciate you taking the time to acknowledge Frank and the staff for the work they completed in your home; we are thrilled to hear that you are happy with your new floor. Should you require anything further or if you have any questions regarding your new product; you are always welcome to contact us anytime or stop into the showroom. We appreciate your business Connie; congratulations on your new renovation! Ray (Owner/General Manager)
Tracey on Mohawk Industries
4 years ago
02/12/2018, 10:40 AM
I am writing to recommend Westvalley Flooring to anyone who is looking for a reliable, trustworthy and dependable company to replace your floors. My floor had to be replaced as part of an insurance claim and I couldn't have been luckier than to have been referred to Derek and Tony and Frank. They walked me through the whole process, and made it as easy as possible. The floor was installed and completed within 3 days. I received guidance and advice about the flooring selection, regular updates on the progress of the installation, and excellent service all the way. They cleaned up and followed up. This flooring company surpassed my expectations; I never expected to have such a wonderful experience, or such a beautiful floor. :-) Thank you to Derek, Tony and Frank for all of your help!
Mike M. on Mohawk Industries
4 years ago
02/10/2018, 07:17 AM
Contacted Tim in The middle of October 2017 and was pleased with the sales and service support we received right from the get go.. Tim came out measured our home and showed us plenty of options and sudgested where to save and where to spend a little more to get a much superior product. Installation was seamless two days in and out and other than some saw dust outside place was cleaned perfect. We were very pleased.
Thanks again.
Todd H. on Mohawk Industries
5 years ago
01/13/2018, 14:43 PM
Nathan installed luxury vinyl plank flooring in our home. The finished product far exceeded our expectations. We have an old farm house with lots of quirky angles and corners. Nathan took the time out of his installation to help me make the necessary adjustments so that the flooring would look perfect. He did so even though this was not his responsibility to do so. I bet he spent more than a full day of his own time to help me do the adjustments. We always get great comments from our guest regarding the flooring. I would strongly recommend West Valley and Nathan to anyone.