This profile has been claimed by the business owner or representative.
Westville Chelsea
- American
- New York, NY
About this business
Location details
88 7th Ave, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
Go East my son. I’ve tried Westville twice. First time was shall I say “Worstville”. The second time was “Worserville”. It reminded me of my college cafeteria where you took your life in your own hands with every meal…mystery meat etc. Waitstaff was very good, friendly. I actually felt sorry for them. So much talent….”Wasteville” This place needs a meal makeover soon, “Tasteville” would be nice.🍽🤢💔💤🍌🎪
Business response:
Hi David, we appreciate your feedback and for taking the time to share this with us. We hope to have the chance to welcome you back soon.
Food tasted fine and it was a decent option for a healthier brunch. Service throughout was also good. However, I was charged much more than the posted price on their website (for the salmon plate). The waiter deducted a few dollars after I pointed out and I just didn't want to keep pushing out of embarrassment. I did feel so ripped off. Beware!
Business response:
Hi Monica, thank you for bringing this to our attention and we will be looking into this further. I have reached out to you directly so we can make this up to you, and I look forward to hearing back from you soon!
Mediocre food. Feels like Dig Inn. Ordered steak and seemed like everything was just heated in microwave.
Business response:
Hi Steph, we are so sorry to hear you did not enjoy your recent meal with us. I have shared this with our culinary team so we can discuss this feedback and make any necessary adjustments. We hope to have the chance to serve you again and make up for this past experience. Thank you for your feedback, it is very important to us.
I go here often because the outdoor seating is pleasant and the food delicious, inventive and well priced. But this evening when I asked for pepper instead of the waiter bringing a pepper mill he brought me a pepper shaker I was appalled
Business response:
Thank you for your review, Thais, it is very important to us. We appreciate you being such a loyal customer and I have shared this feedback with our team so we can have the chance to discuss this. We hope to see you again soon, and please let us know about your future experiences.
The food was disappointing. My salad was overly salted and my friend’s burger was mushy.
Business response:
Hi Clarence, we are so sorry to hear you did not enjoy your meal with us at our Chelsea location. This is not our standard of service and I will be sure to share this feedback with our culinary team so they can make any and all necessary adjustments and ensure this is not an issue moving forward. Please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to make this up to you. I hope to hear from you soon!
Horrible service. Hostess was rude and dumb. We were all shocked.
Business response:
Hi, thank you for bringing this to our attention. This is very important to us and we would love the chance to discuss this further so we can gather additional information regarding this incident. Please feel free to reach out to me at Laurel@westvillenyc. I hope to hear back from you soon.
Good food and good place but was a bit off-putting to take a table away on a Thursdays evening. Also to charge extra for fry sauce is a bit ridiculous.
Business response:
Thank you for your feedback LeticiaM, it is very important to us and I will be sure to share this with our team. We are so happy you enjoyed your meal with us and we hope to see you again soon!
Food was excellent. Service great but noise level is awful. We were sitting next to 5 ladies that were so loud we couldn’t hear our own conversation. Terrible acoustics in the room.
Business response:
Hi Boychik, thank you for your feedback, it is very important to us. We are so happy you enjoyed your meal with us and we hope to see you again soon, please let us know about your future experiences!
I have been eating at this Westville location on and off for several years now, and I have always found it to be a comfortable and delicious eating experience. Unfortunately, this past visit wasn’t on par with my past experiences. The buttermilk fried chicken with avocado sandwich is one of my favorites, but unfortunately this time the chicken breast was quite chewy, tough and pretty much tasteless. It surprised me as it had always been an excellent lunch choice. Hopefully this is an anomaly. But I still enjoy coming to this... read more
Business response:
Hi Burt, thank you for taking the time to leave your honest feedback and alerting us to this past issue. We will be sure to share this with our culinary team so they can make any necessary adjustments to ensure this will not be an issue moving forward. Your input is very important to us and we hope to see you again and make things right.
Frequently asked questions about Westville Chelsea
How is Westville Chelsea rated?
Westville Chelsea has a 4.5 star rating with 2,921 reviews.
When is Westville Chelsea open?
Westville Chelsea is closed now. It will open at 11:30 a.m.