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Westville Chelsea
- American
- New York, NY
About this business
Location details
88 7th Ave, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
We waiting for about 15-20 mins before anyone approached our table for a drink order or food order. We had to ask the hostess if anyone was coming. The table next to me was waiting to pay and walked up to the hostess table as well. This is the second time we receive poor service while being sat outside at Westville Chelsea.
I have never left a restaurant review, let alone a bad one. Westville was not a good dining experience. We went for brunch and the three of us were swatted at a tiny two-top, even though every other table was empty. When I asked if we could push two tables together, the waiter said he would have to ask. Then he apparently never did, and we ate with all the food crammed together. We waited over half hour for our food, which was only brunch food and the restaurant was empty. The food was lukewarm and my French toast was underc... read more
Business response:
Thank you for taking the time to leave a review. Your feedback is important to us and we will be sure to address it internally. We understand your disappointment and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to me directly at shai@westvillenyc at your earliest convenience.
I had the avocado toast, and the avocado has turned brown. We sat outside. A rat ran across our table mid-meal.
The food was delicious, loved the outside eating area, but our reservation was for 3:30pm and it did not say anywhere on the Westville website or on OpenTable that the restaurant closes down completely at 4pm. We knew brunch ended at 4pm, but our food arrived at 3:50ish and we were told we couldn't even order drinks after 4 at 3:58pm! It's a shame, we ended up going to a place a block away and ordered a few more rounds of drinks, Westville really missed out on our business. It was just a very uncomfortable vibe after 4. The ... read more
I thought the food was without taste. The restaurant was hot and sticky. A/C was working but not keeping the place cool. After sitting next to the bathroom doors, it was downhill from there. I will not return.
Lets start with the wine price -- the sign said $32 but we were charged $34 -- server response: "Yea, well I guess I should mention that to the manager" -- the price was NOT adjusted! And then the food -- likely will not be returning ..... shame as it used to be a favorite!
the food was very underwhelming. Eggs on eggs benedict were almost hardboiled
This place has lost what used to make it special…a sort of rustic simplicity but overseen with care and elegance. The food is bland and made in haste. The growth of westville in the city has been in direct proportion to its decline in quality. Too bad. Makes me miss the old days when it was a simple and trusted place for food at a good price.
Service very slow. Did not receive a greeting, menu or water until being sat for over 10 mins. Also waited over 20 minutes between finishing our meal and receiving the check to pay. Had to ask for it.
Frequently asked questions about Westville Chelsea
How is Westville Chelsea rated?
Westville Chelsea has a 4.4 star rating with 2,368 reviews.
When is Westville Chelsea open?
Westville Chelsea is closed now. It will open tomorrow at 11:30 a.m.