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Westville Dumbo
- American
- Brooklyn, NY
About this business
Location details
81 Washington St, Brooklyn, NY, 11201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
Just a little rushed that our food came out literally less than 5 min after we ordered it.
The tables were too close together and the waiter would ask my friend to stand up and move every time she needed to attend to the table next to us. Poorly done.
The plant based burger was disappointing and burned, but their other entrees are solid.
Restaurant unpresentable in terms of customer service. We had a reservation for 8 people at 9:30 pm and for arriving 10 minutes later we were not served when they had the restaurant half full of people. They told us that they had closed the kitchen and it was not true since dishes were still coming out. I will not book again or recommend it.
Two of the dishes we ordered were “sold out”, but when leaving the restaurant we watched a server take one to another table.
Food was absolutely amazing! However, the service was borderline awful. Even from the time we walked in, the host was rude. We didn’t have a consistent waiter the entire time, and no one checked in on us throughout the meal.
They cancelled just a few hours before the reservation time and this on New Years Eve. Really bad management. Not serious. Afterwards they contact me to apologize. That's correct and nice. So I will try next time. Therefore I changed my review to a better qualification.
Business response:
Jen, My name is Shai and i am one of the owners of westville. I wanted to apologize personally about what happened. Its the first i have heard of this, but of course we take full responsibility. Please Email me at shai@westvillenyccom, and i will make sure personally that you guys will be taken care of.
Probably one of the worst dining experiences I’ve had. Took forever for a server to come by and take our order and then never same him again. The food was mediocre at best. Wouldn’t recommend and would definitely not come back.
Slow and inattentive service...remarkably average food
Frequently asked questions about Westville Dumbo
How is Westville Dumbo rated?
Westville Dumbo has a 4.6 star rating with 3,502 reviews.
When is Westville Dumbo open?
Westville Dumbo is closed now. It will open at 10:00 a.m.