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Westville Dumbo
- American
- Brooklyn, NY
About this business
Location details
81 Washington St, Brooklyn, NY, 11201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
Our food was not prepared well at all. Hamburger ordered well done came out medium. But we couldn’t tell the severe because she never came back. Chicken for salad seemed like frozen chicken breasts re-warmed. Just not a good experience at all. No one ever offered a refill on drinks/coffee. Would not go back.
Business response:
Thank you for your honest feedback regarding your recent visit to our Dumbo location. We will be sure to share this with our management team so they can have the chance to make any necessary adjustments and ensure your next visit is nothing less than perfect. Please feel free to reach out to me at Laurel@westvillenyc so we can make this up to you!
The silverware, cups, tables and establishment was dirty. They were understaffed.
Business response:
Thank you for bringing this to our attention, it is very important to us and we will make sure to bring this to the attention of our management team at our Dumbo location. We hope you will give us another chance to make things right as this is not our standard of service. We hope to see you again soon and please let us know about your future experiences.
Unfortunately, an Alarm of some sort kept going off several times during what started out as a nice, peaceful Mother’s Day Brunch. This took away much of the the quiet ambiance.* *The Staff apparently looked confused and unable to disengage the alarm.
Business response:
Hi Joseph, my apologies for the disturbance during your Mother's Day Brunch. We hope your next visit will be nothing less than perfect and please let us know about your future experiences!
The service was slow and inattentive and the food was cold. The drinks and the ambiance were both ok.
Business response:
Thank you for your honest feedback. We hope you will give us another chance to make things right as we are certain this was an isolated incident. Your input is important to us and we hope to see you again soon!
Awful, the food was awful and they had a child working
Business response:
We are so sorry you didn't enjoy your meal with us. One of our servers had their kid visiting while she was working, but I can assure you they were not working in our restaurant. We hope you will give us another chance to make things right, and thank you for your honest feedback!
Food was not great. Very bland and i exciting. Varied menu.
Business response:
Hi, thank you for taking the time to leave a review, Your feedback is important to us.
The food was really terrible. The sides were overwhelmingly salty. The cast iron turkey burger looked and tasted like grade school cafeteria meatloaf.
Business response:
Hi Mizdflop, thank you for taking the time to leave a review. We want you to know that your feedback is important and we will be sure to share it with the culinary staff. If you have any other suggestions for ways in which we can improve, please let us know at Laurel@westvillenyc. Thanks again for your honesty and please stop by again soon!
I have always loved Westville in EV and other locations, so wanted to take my friend to the DUMBO one near their apt. and we wanted to be outside. No one was at the restaurant so the ambiance was weird. The waiter was very attentive. The problem was the food. It was inedible. I ordered the 4 market plate and only ate the mashed potatoes. The food came out 4 mins after we ordered it and was definitely microwaved (asparagus, broccoli, brussel sprouts, and my friends salmon teriyaki). The waiter didn't acknowledge that I ate no... read more
Business response:
Hi RD13, thank you for taking the time to leave a review. We want you to know that your feedback is important and we will be sure to share it with the culinary staff. If you have any other suggestions for ways in which we can improve, please let us know at Laurel@westvillenyc. Thanks again for your honesty and please stop by again soon!
This place served a purpose, which was to eat in Dumbo and walk back facing the Manhattan skyline. Food was good, but the overall experience was let down by staff who didn’t welcome us, especially the lady at the door. Generally we got the feeling no-one really cared whether we were there or not. There were no deserts available at the end. We were told this was because it was a Sunday, but could it just be poor planning, or something else? Either way, it was odd. When I paid the bill, I was concerned because they took my cre... read more
Frequently asked questions about Westville Dumbo
How is Westville Dumbo rated?
Westville Dumbo has a 4.6 star rating with 4,399 reviews.
When is Westville Dumbo open?
Westville Dumbo is open now. It will close at 10:00 p.m.