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Westway Ford Parts

3.4

About this business

What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended. 

Location details

801 W Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.4546 reviews
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CrookWestway 
8 years ago

Bait & Switch, Harassment overcharged Ford Finance crooks Horrific experience with the sales team. I spent nearly six hours in a already negotiated price that was advertised. Westway ford still over charged me in bed liner. Over charged me for finance charges and over priced for documentation. Shame on you and your business practices. Paul, Sal, Martinez, etc. Never Ford products or their crook dealer again. 

Disappointed's profile image
Disappointed 
8 years ago

Bait & Switch Was looking for a used car found a manager special on the internet and submitted my information after hours stating I was interested. The next morning I got a phone call and then I got another phone call, then I got two emails and all before 11 o'clock in the morning. Finally the last phone call I got I verified the car was still available and the price. I set an appointment up for 3 o'clock in the afternoon. This dealership was 30 miles away from me. I arrived a little before to 3 o'clock. When I arrived I was... read more

Sean's profile image
8 years ago

Bad experience This review is for their pre-owned department. This place is BAIT AND SWITCH. I don't know why such high rating in Google when 2 star in Yelp. I saw 2015 black Hyundai Sonata. I called to confirm that they had it. The sales person said "Sure, Come on down". I went there, and he said they don't have it anymore. Someone bought and took it but will bring it back because the paperwork didn't go through. Why bringing me in the first place if you don't have the car. STRIKE ONE! 4 hours after I left the dealer, I got... read more

Kjoshua37's profile image
Kjoshua37 
8 years ago

Deceptive service practices Came to dealership on 10/29 to get my 2013 Ford F150 serviced. My initial issue was that my key would not come out of the ignition. At that time I did advised them that I have a Ford ESP warranty. They told me that they would have to do an inspection on the vehicle to determine the problem. After the diagnostic the service tech informed me that I had a broken shifter and a radiator leak. I told him to fix everything that is covered under the warranty. He called and told me that they car would be d... read more

natequalls's profile image
natequalls 
8 years ago

comical Long story short... a comical experience. We dealt w/Matt. My wife and I had done our research and were ready to purchase. We found a good price online and went to check it out. When we arrived the outside of the vehicle looked great. Once we opened the door though.... we found dog hair, ripped seating, stains, and even broken pieces on the vanity mirrors/visors. As we discovered each on the test drive and mentioned it Matt said "that's weird", as he smacked his gum and looked at his phone. After getting back, we sai... read more

Mike T's profile image
8 years ago

Lies, Deception, Spot Delivery's which is illegal by the way OMG! Where do I start. Scams running in the background. Deception and manipulation to get you in the dealership. They give you keys and send you home without any approvals. Will lie and lie until you are worn out and inadvertently sign something. Sounds like the MO of most dealerships, well these guys breed a unique brand of doing it better than the rest. They don't own their lie and will ignore you once you are on to their game. We thankfully caught them up in the... read more

Bcangelo's profile image
8 years ago

Waste of time Tried to buy a vehicle to only have it sold out from under me. Highly recommend going elsewhere. Makes one angry to cut a deal and take off work to purchase a car and end up not getting it. 

Shade DuBois's profile image
Shade DuBois 
8 years ago

Do not service car here ever My car broke down and was towed to the service center. I was dealing with a man named Johnny Crecy. I asked to also have my window fixed and was told NO that I had to worry about the sensors and the gas pedal. I asked twice and was told no. 1,000.00 later at the service center to pick up my car there was Johnny just as rude as the last time. I spoke with an inefficient manager. Funny, just last night I had planned to buy an Escape from them. I went out to my car and they had cracked my window and... read more

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Disappointed 
8 years ago

Worst Car Buying Experince Ever Besides all the things that went wrong with the sale, I cannot seem to find anyone at the dealership to take me serious. No one will return my calls or agree to meet with me in person. I have purchased over 15 cars in my life from various places and this has been hands down the worst. Please search elsewhere before agreeing to enter this establishment. They do not pride themselves on customer service and that is so disheartening. 

Frequently asked questions about Westway Ford Parts

How is Westway Ford Parts rated?

Westway Ford Parts has a 3.4 star rating with 546 reviews. 

When is Westway Ford Parts open?

Westway Ford Parts is open now. It will close at 7:00 p.m.