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Westway Ford Parts
- Auto Parts & Supplies
- Irving, TX
About this business
What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended.
Location details
801 W Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They had my car since July 12, 2019. Needed new motor that THEY HAVE HAD MY CAR SINCE JULY 15, 2019. I TOLD IT NEEDED A NEW MOTOR AFTER HAVING IT FOR SEVERAL WEEKS. RICHARD ROBLES TOLD ME IT WAS SUPPOSED TO BE HERE SEPTEMBER 12, 2019. CALLED AND LEFT A MESSAGE FOR HIM YESTERDAY AND TODAY, STILL HASN'T CALLED.
DO NOT Do Business With These People We sold our truck to them on 8/31/19 and still have not received payment for it. They posted the truck on their website and have already sold it. DO NOT do business with this dealership- they will lie to you and are not reliable at all.
Be ready to get lied to constantly You better make sure that you are prepared to walk into this place, because I have never heard people lie so much in my life. Each employee will have a different answer to your questions. The OCCC is currently investigating them for fraud
HAD MY CAR FOR 6 WEEKS AND NOT FIXED AND DONT' CALL YOU BACK , LEAVE MESSAGES AND THEY DO NOT CALL BACK OR THEY CALL THE WRONG NUMBER WHEN I HAVE GIVEN THEM TO THEM SEVERAL TIMES.
Never again. Horrible customer service The service department has really gone downhill. I have always taken my vehicles here, and decided to take my new Mustang in to have some stuff looked at. I dealt with Alicia, if you even want to call it that. From the get-go I got horrible service from her waited two days to call to check the status of my vehicle, as I have not received any word yet. At first she tells me that my brakes have been looked at and completed, and the light I was needing fixed has been repaired. Then she pro... read more
Extended Warranty to Ford Fiesta without success I was to Westway Ford to check transmission to my Ford Fiesta 2014 with 74,300 miles because is shaking when starts and the car has a warranty extended according information that gave me the dealer. I drop off the car on a Tuesday and had to go to bring it on Friday because Westway Ford had not been checked yet. In other hand I will should wait 2 or 3 weeks for reparations without another car to cover this issues. I really need to solve that problem but I can not stay for so l... read more
No help once you have paid After paying cash for the car, dealership refused to mail the title of my car to my home. Had to get state investigator involved only to find out the title was mailed to a state office without my permission and without notifying me. No the title is missing and dealership won’t return my calls. Once they have your money they could care less. DON’T GO HERE
Service messed me up I had two RVs, both Fords. I started taking them to Westway for service. Everything seemed OK. I thought the service advisor, Johnny Crecy, was great. He said I needed a battery for my Class C and I had one installed. He said just pull into a Ford dealership if it failed and for the 1st three years, it would be replaced free. It failed after a year in west Texas and I went to a Ford dealership. I did not have the receipt so they would not honor the warranty. Johnny said I needed a battery in my Jeep and ... read more
Un satisfied Unprofessional people i ever came across in sales department. We purchased a car in this lot and few days later we called back for minor things and the Manger said this is above his pay grade. He doesn't keep his word and not trust worthy beware.
Frequently asked questions about Westway Ford Parts
How is Westway Ford Parts rated?
Westway Ford Parts has a 3.4 star rating with 546 reviews.
When is Westway Ford Parts open?
Westway Ford Parts is open now. It will close at 7:00 p.m.