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Wilson County Chevrolet Buick GMC
- Car Dealers
- Lebanon, TN
About this business
Location details
903 S Hartmann Dr, Lebanon, TN, 37090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Recommended Recommended Recommended Recommended Recommended Recommended
499.00 for a battery. That criminal. Any future needs will be done else where
Business response:
We are sorry to hear you feel that way regarding the battery pricing. We aim to provide clear pricing and quality parts, and we would like to discuss this further to clarify any concerns. Please reach out to me directly so we can review the details. Mitchel Bone Partner/Dealer Principal mitchel@wilsoncountyauto.com 615.444.9642"
Simply put, this dealerships service department is broken. If you do purchase a new vehicle from them you had better consider another dealership to service it. You should never have to wait two weeks for a vehicle still under a power train warranty to be diagnosed, let alone work actually being done to resolve the issue. No offer of a loaner or rental vehicle "because they can't determine if it's warranty work" yet you're forced to leave your vehicle there because it's in reduced power mode. What's even more disappointin... read more
Business response:
We are sorry to hear about your experience with our service department. We understand how frustrating it can be to wait for warranty work without clear communication or access to a loaner vehicle, and we apologize for the lack of response to your outreach. We take your feedback seriously and would like the opportunity to review your situation directly. Please contact our service management team so we can work with you to address these concerns. Mitchel Bone Partner/Dealer Principal mitchel@wilsoncountyauto.com 615.444.9642
Agrees to a price on a new EV, got to the dealership said they where having issues - let me drive off in it still 2 days later call to check up still having issues with irs credit. Needed to make the deal - they were unwilling to go ahead and make the deal due to errors on their side. Now will be switching back vehicles with my sick baby on one of the hottest days of the year. Would not recommend this dealer to anyone. I don’t have forever to wait on them to decide they want to sale a car Edit to add since I can’t reply ... read more
Business response:
I am sorry for the confusion but the issue is not with us. It is with the IRS EV credit portal giving us an error. We have contacted them to resolve the issue and will have it fixed as quickly as they can move. I apologize for the inconvenience. Please accept my apologies. Mitchel Bone, partner.
Frequently asked questions about Wilson County Chevrolet Buick GMC
How is Wilson County Chevrolet Buick GMC rated?
Wilson County Chevrolet Buick GMC has a 4.3 star rating with 1,862 reviews.
When is Wilson County Chevrolet Buick GMC open?
Wilson County Chevrolet Buick GMC is open now. It will close at 7:00 p.m.