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Wilson County Chevrolet Buick GMC
- Car Dealers
- Lebanon, TN
About this business
Wilson County Chevrolet Buick GMC has been Tennessee’s favorite dealership since 1927. Family-owned and operated since our inception, we are the proud recipient of the ABEA National Business Ethics Award, Better Business Bureau of Middle Tennessee Torch Award for Ethical Commerce, and Best of the Best of Wilson County. From our outstanding selection of new and pre-owned vehicles to our state-of-the-art service and parts centers, we can help you tackle almost any automotive need at a great value. We invite you to come s... read more
Location details
903 S Hartmann Dr, Lebanon, TN, 37090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Again and again. Over 2 hours for an oil change...with an appointment. Get there at 8 am and wait in lobby. At 9:15, they call me and say they are now bringing it back. I asked why has it been an hour and is just now getting brought back. He said they were running behind. I had an appointment and it’s 8AM!!!! How far behind can you be???? So, after waiting another hour, my truck is ready. After I get home, I find a greasy box in my back floor board, oil and grease on the outside everywhere...and my oil life not reset.(Oil li... read more
The WORST dealership I’ve ever been too. And it’s not even close! My wife & I took our Yukon in on a Tuesday, Monday came around (6 days later), still hadn’t heard from them. Then FINALLY ‘Kyle’ reaches out, but only AFTER we called the service dept to figure out why they didn’t update us in 6 friggin’ days! THEN ‘Kyle’ lies to me about when they look at the car. Of course I caught him in a lie, and he immediately got on his bike to back peddle. AND let’s not forget that a week prior, you charged me $600 and didn’t even fi... read more
Would not recommend them to anyone. I called to buy a new truck but they would not honor my GM supplier discount. Then they had the audacity to ask me why I would not purchase one through them. They might as well have spit in my face or told me that I am good enough to make parts for the vehicles we sell but not worth the benefits . What a disgrace.
Extremely disappointed with Wilson County Motors We brought my Chevrolet Silverado here because we were having an electrical problem. They wanted to diagnose our transmission for $300 when we had already taken the truck to a transmission shop and told them it was not the transmission. We called our transmission guy and he told us to go get the truck because he knew 100% nothing was wrong with the transmission and he didn’t want us to waste that $300. When we went to pick the truck up, the driver side inside door handle was... read more
Beware of how they use your vehicle when you take it in for work. Tracked my new 65k truck through the Chevy app. Watched them drive all over Nashville for 4 hours running errands and delivery parts. Returned my truck to me with unnecessary additional miles and a quarter tank of diesel. Service manager took no responsibility for the use of my vehicle. Very poor customer service. Refused to return my calls. Filed an official complaint with GM. Sad that this is the way they treat a new customer purchasing a high end vehicle
I would NEVER recommend this dealership to anyone. The team at Wilson Motors were very unknowledgeable about their inventory and dishonest. My experience negatively began with an unknowledgeable customer service “expert” who did not know what modifications and specifications the vehicle I was interested in had done to it. When I spoke to a salesperson, they were able to give me some information but only because of a previous personal relationship with the person who sold the vehicle to the dealership. I drove roughly 10 hour... read more
Mitchel Bone, I’m very disappointed and angry with my experience. The ad you have on your website listed a vehicle as new with only 10 miles, but when I got halfway through the financing paperwork it was realized during the odometer verification that it had over 3400 miles on it. Lucas (your salesman ) admitted to the fact that he only found that out today when he picked it up from the detailers, but neglected to let me know, while I was driving for four hours to get there. Nor did you mention it when we corresponded via em... read more
Service department manager is a joke and a liar. Will never buy another from them again.
went there for an oil change and a tire rotation. Sat there for 2 hours. And they never rotated my tires. called the service manager four times and never got a call back!
Frequently asked questions about Wilson County Chevrolet Buick GMC
How is Wilson County Chevrolet Buick GMC rated?
Wilson County Chevrolet Buick GMC has a 4.3 star rating with 1,818 reviews.
When is Wilson County Chevrolet Buick GMC open?
Wilson County Chevrolet Buick GMC is closed now. It will open tomorrow at 8:00 a.m.