Window Nation

Michelle S. 

on Yelp

6 years ago

Window Nation is a high pressure sales window company. The sales associates will tell you they are with you the entire way in the process, but once they leave your home, do not expect any support form your sales associate. The person who comes to install your window will be an unidentified contractor and may or may not come prepared to install your window which come from Alside windows in Canton. You may be able to get the same product and low prices if you go direct or go through a big box store like Lowes or Home Depot. (... read more

Barbara B. 

on Yelp

6 years ago

My saga started last November, 2017, when I ordered a bay window for my living room and several regular windows for other rooms. Two months after the order, the windows were finally in and installed. The bay window is large - over $5,000 of the order - and seemed the wrong size for the opening. The installers worked for some time, and did finally get it in. (They spoke another language so I was unable to communicate with them.) The trim was the wrong size, and doesn't cover the damaged wall. The sales rep flew through ... read more

Gene T. 

on Yelp

6 years ago

Not happy with this company at all. Signed a contract for new windows in my condo in November 2018. They eventually called to say they had made my windows and we scheduled the installation for early January 2019. I made adjustments to a very busy schedule so I could take time off to be their for the installation. Since I live in a condo, I had to get permission for the condo association in order to replace the windows. Two of the documents required by the condo association are copies of the business license and insuran... read more

Michelle P. 

on Yelp

6 years ago

Completely garbage estimate experience. My fiance scheduled an appointment for an estimator to come out for replacing all our windows. Several days later, well after the appointment had been made, the night before Window Nation is scheduled to come, they call him and let him know because he's not the home owner, they won't meet with him. He is my fiance, and while I am the legal deed holder, we are most certainly both the homeowners and this property is OURS. I don't appreciate Window Nation disrespecting the way that ... read more

Carla M. 

on Yelp

6 years ago

We ordered windows and soffit/fascia replacement in July 2018. The window install went smoothly - very professional team and they cleaned up after the work was done - but they had to come back weeks later to install the screens. It is now November 2018 and we still haven't had the soffit/fascia replaced for our gutters. We were told it didn't get scheduled until the windows were completed, and then it was "raining a lot" and they were "busy" so it would be a few more weeks. The team came out to begin the work but didn't brin... read more

Bruce D. 

on Yelp

6 years ago

They. are terrible? They are like jackel & hyde.all hand shakes and smilles when they are taking your money.but ask for your deposit back they won't even answer the phone....called maybe 200 times no luck yet.? They just kept me waiting because they were so busy.i was just getting 3 Windows installed.for over $2000.first rip off. 

Fan T. 

on Yelp

7 years ago

Sale rep showed up on time, made measurements and then came up with prices on a blue form. She tried to hide numbers and reveal a series of prices one at a time to show price discounts. While the price for the windows was too high, the quote for two French doors was astronomically high. When she realized that I was not impressed, she went out to her car and came back with a lower price from her manager for the windows only. She left without leaving any estimate at all saying one would be sent later. I received an email s... read more

Bob D. 

on Yelp

7 years ago

Just had a meeting with WN and now feel I am the victim of deceptive advertising. The BOGO is BS! Having been a homeowner for a number of years, I knew it could be interesting, but it became ridiculous. After expecting an medium range window through WN may be between $800-1000 and if I were to purchase 14 avg windows, I would avg $400 - 500 per window. Not the case at all. There math is much different than their advertisement! You get three prices: list, %30 discount with 0% financing and then buy today price! The costs ra... read more

Melissa F. 

on Yelp

7 years ago

Would love to rate the product, but after multiple attempts to get this process rolling, we still do not have new windows They were supposed to be done today. This place has more excuses than my 9 year old trying to get out of chores. People quit, never got our call, trucks broke down. Seems like every time we need to contact them, no one is there. I wish I had as many days off as these people, but alas I need to work to pay for new windows. The run around is absolutely ridiculous. We decided to go with them as they appear t... read more