Window Nation

Ben B. 

on Yelp

5 years ago

DO NOT BUY FROM WINDOW NATION. Shame on me for not reading the reviews before signing a contract. Window Nation buys goodwill with campy local advertising. Hey they did Tony Kornheiser's windows and he loves them -- they must be great right? On top of that, their salesman was smooth and had a good hustle. I work in sales, so I respected it and looked past what in retrospect should have been some red flags. One of his main pitches was that I was paying for premium customer service -- family owned company; integrity; yadda ... read more

David Z. 

on Yelp

5 years ago

My wife and I were looking at finally replacing one drafty window and with the Buy 2 get 2 offer they had going, I brought them out for an estimate. In the 10 years we've lived here we've had numerous larger projects and as a standard get 3-4 estimates and go from there. I work in sales as well so I can read through all the crap generally. Dave was very friendly when he came in, did a very thorough presentation on the product. He was going through the steps of selling like a pro. Once he wrote out the quote and had what seem... read more

Rita G. 

on Yelp

5 years ago

I would give them a No star if I could. We just finished having our front door installed and I have to say looking at the door makes me extremely angry. When the salesman came and sat in our house for two hours he showed us a picture of what the door would look like and that is not what we got. The door we wanted was to match what was currently on the house in color and style. Bright red traditional cross and prayer book door with half length white sidelights. First of all, the salesman took copious notes & photos and wor... read more

Golda M. 

on Yelp

5 years ago

Sales presentation far better than installation of windows. $11,500 spent. 10 plus follow up visits to correct continuous problems. 2 1/2 years later, final visit today. Not recommended. Do your homework. See multiple companies. Buyer beware. 

Ramin A. 

on Yelp

5 years ago

Afte three months of calling them for my warranty and getting nowhere, I just decided to get my $150 back and close this unpleasant chapter. $150 was the amount they collected on the first call I made to tell them that two of my window panes showed signs of condensation and under their warranty they were supposed to replaced them. Guess what, even getting my $150 back is going to be a tooth pulling exercise. They told me three weeks ago that my $150 was going to be reimbursed and when I called them yesterday to see where the... read more

Eric Z. 

on Yelp

5 years ago

I have to strongly agree with the other people that are saying this is one of the worst companies out there. So after waiting 8 weeks, after they told us they had missed counting 25% of the windows after a substantial price increase and after signing the change order. 1 week before the "GUARANTEED" install date we made them give us they informed us that they had made a mistake and there was going to be another $5k increase in the contracted price. In their words it was their fault so they'd cover $1k of the increase but w... read more

Will P. 

on Yelp

5 years ago

After we finalized our order, it has all been downhill. There has been a terrible lack of customer service by certain individuals on your sales team. Initially, we were impressed by the presentation regarding your products. With three young sons in an older home, we knew that we needed to upgrade the windows in our sons' bedrooms. Our older two sons have special needs and allergies. Our middle son also has asthma. So, despite the fact that this is a major investment for us, we decided to move forward at this time with ... read more

Eric H. 

on Yelp

5 years ago

The worst experience I've ever had with work on my home, or for that matter, any professional organization I've ever dealt with. Over the past 5 years, we've almost totally redesigned and refurbished our home, so we've worked with a lot of folks and these are by far the worst. Their prices are very high, and their service and communication is horrible. Highlights/Lowlights: -I purchased 3 windows in May to replace some damage on 3 of the 4 in the front of my home -The July 2nd installation was done by a contractor to windo... read more

YZ U. 

on Yelp

5 years ago

Be aware!!!!! They are quick on putting you on a spot to make a decision and keep calling and emailing you to make a decision. However, after you do text them back - zero responds. It was a bad start with this company- first they keep asking if anyone else needed to be there to make a decision- and then they corner me to make a decision. So as a person who needs to think about the decision because we are talking about money here - I was told they have a 24 hours respond policy! Which is wrong- I finally made a decision and t... read more