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Wyndham Lakes
- Assisted Living Facilities
- Jacksonville, FL
About this business
About Us Wyndham Lakes Wyndham Lakes offers the highest level of Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
Location details
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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Very nice facility, but it seemed too spread out for our purposes. The tour felt more like an aggressive sales pitch instead of an information gathering. There was no availability for 2 room units which is what we needed.
Business response:
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at [removed] to speak to our manager directly.
I was visiting my loved one yesterday when I smelled garlic coming from the Dining Room . So I followed it and it led me to the Private Dining Room where I found the Dining Director And Executive Chef [name removed] cooing fresh Scallopes and Shrimp with fresh pasta and pesto and garlic sauce . He had a room full of residents . It’s truly good to see they have a cooking club here at Wyndham Lakes. Chef [name removed] offered me a sample and I must say it was truly tasty and a great dish . It’s so good to see all the great ch... read more
Business response:
Anonymous, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
I can imagine my loved ones living there and being comfortable. We toured the newly redecorated facilities. They were impressive. The staff was friendly, accommodating and my loved ones were very complimentary of all the services offered to them. They must sell their home before making a commitment to move into any location in Jacksonville, but all-in-all they were definitely impressed enough to see themselves living well in Wyndham Lakes.
Business response:
Hello, we strive for 100% satisfaction, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Wyndham Lakes
I do not like the one. Everything is too spread out and a lot of walking.
Business response:
Hi, thank you for taking the time to leave us feedback about your experience with us.
This community has gone through a major renovation. Some areas are still not complete, but are busy around: I love living here because of the love of people I meet. The facility is a natural paradise not man made, filled with grass and squirrels and plenty of area to walk and enjoy to walk. We actually experience four seasons without real deal climate change.
Business response:
Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Good facilities, good food & mostly good services.
Business response:
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
I’m Comparison to others this is a great place. Love the rooms and environment. Employees are great. Communication rule changes and dietary needs review.
Business response:
Cyndy, we are glad we could help!
I believe it is above average. We are in independent living so we are blessed. We can still make decisions. We do plan to stay here…
Business response:
Hi there thank you for taking the time to leave us your honest feedback. Here at Wyndham Lakes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager [removed] to discuss ways we can better serve you in the future.
The length of time for assistance is too long. Food supply should be more acceptable.
Business response:
Hi James Butler, we appreciate your honest feedback, as we are always looking for ways to improve.
Frequently asked questions about Wyndham Lakes
How is Wyndham Lakes rated?
Wyndham Lakes has a 4.5 star rating with 328 reviews.
When is Wyndham Lakes open?
Wyndham Lakes is open now. It is open 24/7.