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Wyndham Lakes

4.5

About this business

About Us Wyndham Lakes Wyndham Lakes offers the highest level of 55+ Active Adult Apartments, Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home. 

Location details

10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States

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4.5327 reviews
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Anonymous's profile image
6 years ago

I was there at Wyndham Lakes with my Husband having Lunch with my Mother . All I can say is 5 Star on the Dining Services Department . Wow Prime Rib, Roasted Lamb, Honey Glazed Ham and all the side dishes . What a Beautiful spread they put on .The Dining Room was set up with Beautiful Flowers on the tables and soft music playing . Met the Dining Dir and he truly takes pride of his Dining Room and his staff . They where all so warm and caring in helping seat us when we came in. [Name removed] was on the carving station . The ... read more

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day! 

Anonymous's profile image
6 years ago

I must say the Buliding is Beautiful . The changes are great it’s so beautiful when walking in to the Buliding . The Lobby is so nice and with the piano it adds a touch of class . The Dining Room is so pretty and the tables being set up looks like a 5 star Resturant . The nursing Department is always so friendly and caring . My only concern is the Actitiveties lacks a lot there . I always see Residents just sitting out side in the evening when I come to visit my Mom . They always say there is never know activities in the eve... read more

Business response:

Thank you very much for taking the time to leave us this positive 4 star review. We appreciate it & hope to see you again! 

C. Brown's profile image
6 years ago

Wyndham Lakes has made many changes new decor, paint, furniture and a new dining area. The dining director and staff are professional and the food is tasty. The building recently had a change in management and changes each day show caring people. However, the Engagement opportunities need much improvement. The staff in that role are not trained and the memory care needs structured, sensory stimulation daily. I’m hopeful in the future to see new programs to benefit the entire building and keep up with the demand of increasing... read more

Business response:

C. Brown, we truly appreciate your honest feedback. 

Anonymous's profile image
6 years ago

Very nice facility, but it seemed too spread out for our purposes. The tour felt more like an aggressive sales pitch instead of an information gathering. There was no availability for 2 room units which is what we needed. 

Business response:

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at [removed] to speak to our manager directly. 

Anonymous's profile image
6 years ago

I was visiting my loved one yesterday when I smelled garlic coming from the Dining Room . So I followed it and it led me to the Private Dining Room where I found the Dining Director And Executive Chef [name removed] cooing fresh Scallopes and Shrimp with fresh pasta and pesto and garlic sauce . He had a room full of residents . It’s truly good to see they have a cooking club here at Wyndham Lakes. Chef [name removed] offered me a sample and I must say it was truly tasty and a great dish . It’s so good to see all the great ch... read more

Business response:

Anonymous, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. 

Anonymous's profile image
6 years ago

I can imagine my loved ones living there and being comfortable. We toured the newly redecorated facilities. They were impressive. The staff was friendly, accommodating and my loved ones were very complimentary of all the services offered to them. They must sell their home before making a commitment to move into any location in Jacksonville, but all-in-all they were definitely impressed enough to see themselves living well in Wyndham Lakes. 

Business response:

Hello, we strive for 100% satisfaction, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Wyndham Lakes 

Anonymous's profile image
6 years ago

I do not like the one. Everything is too spread out and a lot of walking. 

Business response:

Hi, thank you for taking the time to leave us feedback about your experience with us. 

Shirley F. Wedeking's profile image
Shirley F. Wedeking 
7 years ago

This community has gone through a major renovation. Some areas are still not complete, but are busy around: I love living here because of the love of people I meet. The facility is a natural paradise not man made, filled with grass and squirrels and plenty of area to walk and enjoy to walk. We actually experience four seasons without real deal climate change. 

Business response:

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Jeannette Walton's profile image
Jeannette Walton 
7 years ago

Good facilities, good food & mostly good services. 

Business response:

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. 

Frequently asked questions about Wyndham Lakes

How is Wyndham Lakes rated?

Wyndham Lakes has a 4.5 star rating with 327 reviews. 

When is Wyndham Lakes open?

Wyndham Lakes is open now. It is open 24/7.