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Wyndham Lakes
- Assisted Living Facilities
- Jacksonville, FL
About this business
About Us Wyndham Lakes Wyndham Lakes offers the highest level of 55+ Active Adult Apartments, Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
Location details
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
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My mother currently resides at Wyndham Lakes in memory care. The Director of memory care, [name removed], was a wonderful asset to Wyndham Lakes. She organized activities (many of which I was present and had fun participating), and many of the activities were held outdoors. The residents were always busy. Now I understand she is no longer there. Since she left on [date removed], it appears no one is in charge of memory care! When I visited on [date removed], no one was there to let me in. When a staff member finally walked b... read more
Business response:
Under the new direction of our Memory Care Coordinator, Dashawn Belsches, our Legacies Program continues to thrive. We encourage you to reach out to her so your concerns can be addressed. If you would like to set up a meeting with her, please contact her at [removed] x 19.
Independent living with ala cart services Small, homey, one level, outdoor gathering spaces, screened porches, positive interaction between staff and residents
Business response:
Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
Facility all on ground level with multiple buildings for various levels of care. Has covered walkways to go from unit to central building for meals, mail etc. Older maintained buildings.Staff friendly, lunch meal smelled good and dining room organized.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The people were friendly, but if did not feel like home. Plus the facility was really dreary.
Business response:
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at [removed] at your earliest convenience.
I would recommend this facility to anyone who needs it. The staff are wonderful and responsive to the residents needs. The staff are available to residents needs
Business response:
Dale, we are so pleased you enjoyed your visit to Wyndham Lakes, A Pacifica Senior Living Community!
I just wanted to say I think that the Dining Services has become a 5 Star Dining . The food has just gotten better and the Holiday cook out was the icing on the cake . You all are truly Blessed to have the Dining Dir and Staff you have . The caring shows every day in the Dining Room . As well as the Food . Congrats
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
I am so happy with the Executive Director and Bus office manager. Also maintenance. I called the executive Director to ask her to have my tv put up on the wall and I thought it might cost extra. She called me right back and the tv was up by the end of the day. We is someone in charge who cares and listens.
Business response:
Mmb, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
To the Dining staff at Wyndham Lakes and the Dining Dir . I must say the Mother’s Day meal was a 5 star Meal . I was there with my mother and the Seafood Cassarole and the Rib Eye was to die for . The dessert Peanut Butter Pie was just the icing on the cake . I must say the Dining Dir has change the Dining Experince to a 5 Star Dining . I’m very happy for my mother to be able to say she is home .
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
Wyndham Lakes has been remodeled and it is STUNNING! They are also the affordable and their Assisted Living apartments have SCREENED PORCHES. I was happy to find a place for my pop because he does not like the thought of living in a "home". He saw Wyndham lakes and loved the huge fountains, geese and ducks. He did not feel shut away and loved being able to go outside. He moved in and paid less than $2500. No one in town could offer that. His long term insurance will cover this too because it is assisted living. Trust me, ... read more
Business response:
William B., we are so happy to read such a great review about Wyndham Lakes! We're also glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about Wyndham Lakes
How is Wyndham Lakes rated?
Wyndham Lakes has a 4.5 star rating with 327 reviews.
When is Wyndham Lakes open?
Wyndham Lakes is open now. It is open 24/7.