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About Us Wyndham Lakes Wyndham Lakes offers the highest level of Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home.
10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States
Get directionsThe people were friendly, but if did not feel like home. Plus the facility was really dreary.
Business response:
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at [removed] at your earliest convenience.
I would recommend this facility to anyone who needs it. The staff are wonderful and responsive to the residents needs. The staff are available to residents needs
Business response:
Dale, we are so pleased you enjoyed your visit to Wyndham Lakes, A Pacifica Senior Living Community!
I just wanted to say I think that the Dining Services has become a 5 Star Dining . The food has just gotten better and the Holiday cook out was the icing on the cake . You all are truly Blessed to have the Dining Dir and Staff you have . The caring shows every day in the Dining Room . As well as the Food . Congrats
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
I am so happy with the Executive Director and Bus office manager. Also maintenance. I called the executive Director to ask her to have my tv put up on the wall and I thought it might cost extra. She called me right back and the tv was up by the end of the day. We is someone in charge who cares and listens.
Business response:
Mmb, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
To the Dining staff at Wyndham Lakes and the Dining Dir . I must say the Mother’s Day meal was a 5 star Meal . I was there with my mother and the Seafood Cassarole and the Rib Eye was to die for . The dessert Peanut Butter Pie was just the icing on the cake . I must say the Dining Dir has change the Dining Experince to a 5 Star Dining . I’m very happy for my mother to be able to say she is home .
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
Wyndham Lakes has been remodeled and it is STUNNING! They are also the affordable and their Assisted Living apartments have SCREENED PORCHES. I was happy to find a place for my pop because he does not like the thought of living in a "home". He saw Wyndham lakes and loved the huge fountains, geese and ducks. He did not feel shut away and loved being able to go outside. He moved in and paid less than $2500. No one in town could offer that. His long term insurance will cover this too because it is assisted living. Trust me, ... read more
Business response:
William B., we are so happy to read such a great review about Wyndham Lakes! We're also glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I was there at Wyndham Lakes with my Husband having Lunch with my Mother . All I can say is 5 Star on the Dining Services Department . Wow Prime Rib, Roasted Lamb, Honey Glazed Ham and all the side dishes . What a Beautiful spread they put on .The Dining Room was set up with Beautiful Flowers on the tables and soft music playing . Met the Dining Dir and he truly takes pride of his Dining Room and his staff . They where all so warm and caring in helping seat us when we came in. [Name removed] was on the carving station . The ... read more
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
I must say the Buliding is Beautiful . The changes are great it’s so beautiful when walking in to the Buliding . The Lobby is so nice and with the piano it adds a touch of class . The Dining Room is so pretty and the tables being set up looks like a 5 star Resturant . The nursing Department is always so friendly and caring . My only concern is the Actitiveties lacks a lot there . I always see Residents just sitting out side in the evening when I come to visit my Mom . They always say there is never know activities in the eve... read more
Business response:
Thank you very much for taking the time to leave us this positive 4 star review. We appreciate it & hope to see you again!
Wyndham Lakes has made many changes new decor, paint, furniture and a new dining area. The dining director and staff are professional and the food is tasty. The building recently had a change in management and changes each day show caring people. However, the Engagement opportunities need much improvement. The staff in that role are not trained and the memory care needs structured, sensory stimulation daily. I’m hopeful in the future to see new programs to benefit the entire building and keep up with the demand of increasing... read more
Business response:
C. Brown, we truly appreciate your honest feedback.
Wyndham Lakes has a 4.5 star rating with 328 reviews.
Wyndham Lakes is open now. It is open 24/7.