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Wyndham Lakes

4.5

About this business

About Us Wyndham Lakes Wyndham Lakes offers the highest level of Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home. 

Location details

10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States

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4.5328 reviews
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Anonymous's profile image
4 years ago

Ok rooms are small, a lot of walking outside to get to dining room 

Business response:

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. 

D. Bailey's profile image
5 years ago

Very friendly and accommodating environment! Lots of activities and the residents are so nice. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Frellie Bo Murray's profile image
Frellie Bo Murray 
5 years ago

I am perfectly content now at Wyndham. The food has really improved and it's a lovely place away from home. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Anonymous's profile image
5 years ago

Their area is alright, as area goes, I rather chose my home -state but FL Wyndham is excellent. 

Business response:

Hello, thank you for your kind words and this wonderful review! 

Anonymous's profile image
5 years ago

Not a good fit. Too spread out. Out of our way. Aging facilities need refreshing. 

Business response:

We always strive to provide top quality service to every guest, and thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at [removed]. 

D.R. Waters's profile image
D.R. Waters 
5 years ago

Touching care and concern for my loved one. 

Business response:

D.r. Waters, we are so happy to read such a great review about Wyndham Lakes, A Pacifica Senior Living Community! 

Mrs. B Love's profile image
Mrs. B Love 
5 years ago

My mother currently resides at Wyndham Lakes in memory care. The Director of memory care, [name removed], was a wonderful asset to Wyndham Lakes. She organized activities (many of which I was present and had fun participating), and many of the activities were held outdoors. The residents were always busy. Now I understand she is no longer there. Since she left on [date removed], it appears no one is in charge of memory care! When I visited on [date removed], no one was there to let me in. When a staff member finally walked b... read more

Business response:

Under the new direction of our Memory Care Coordinator, Dashawn Belsches, our Legacies Program continues to thrive. We encourage you to reach out to her so your concerns can be addressed. If you would like to set up a meeting with her, please contact her at [removed] x 19. 

Anonymous's profile image
5 years ago

Independent living with ala cart services Small, homey, one level, outdoor gathering spaces, screened porches, positive interaction between staff and residents 

Business response:

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! 

Anonymous's profile image
5 years ago

Facility all on ground level with multiple buildings for various levels of care. Has covered walkways to go from unit to central building for meals, mail etc. Older maintained buildings.Staff friendly, lunch meal smelled good and dining room organized. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about Wyndham Lakes

How is Wyndham Lakes rated?

Wyndham Lakes has a 4.5 star rating with 328 reviews. 

When is Wyndham Lakes open?

Wyndham Lakes is open now. It is open 24/7.