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Wyndham Lakes

4.5

About this business

About Us Wyndham Lakes Wyndham Lakes offers the highest level of Assisted Living, Memory Care, and Respite Care to seniors in Jacksonville, Florida. We invite you to visit us today to see why our community is the perfect place for you or your loved one to call home. 

Location details

10660 Old St Augustine Rd, Jacksonville, FL, 32257, United States

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4.5328 reviews
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Anonymous's profile image
3 years ago

The rooms at this community appears to be very nice, and at first we were told certain things that were going to be happening but those things did not end up not happening. Our loved one was supposed to receive a specific type of care, but we later found out she was actually receiving a totally different type of care. There would also be times that no care takers were present. The food at Wyndham Lakes is just okay, a lot of the time it was served cold. 

Business response:

We would like the opportunity to investigate your feedback further. Please could you contact me at pacificasocial@gmail.com or call our team at (904) 337-3233? We’ll work with you to resolve any issues as quickly as possible. 

Anonymous's profile image
3 years ago

I enjoyed the virtual tour and it seems like it would be a place that I would feel comfortable having my dad live. 

Business response:

Hi there, thank you so much for your positive comments about Wyndham Lakes, A Pacifica Senior Living Community! 

Laurence Gordon's profile image
Laurence Gordon 
3 years ago

Very friendly, professional staff. It has been a pleasure! Thank you! 

Business response:

Laurence Gordon, thank you for your kind review; we are happy to pass along your comments to the team here at Wyndham Lakes, A Pacifica Senior Living Community! 

Anonymous's profile image
4 years ago

The community is always clean and smells fresh. The staff is all very friendly. The food is excellent! A five star. Because of the Covid-19 pandemic, there is essentially no activities happening. They have done a good job with protecting the residents during the pandemic and both my father and I feel safe with him there. 

Business response:

Hello, thank you for your positive review! We strive to provide excellent care and service to our residents and their families at Wyndham Lakes, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day! 

Wayne and Donna Dinsbeer's profile image
Wayne and Donna Dinsbeer 
4 years ago

Had an awesome experience with the Wyndham Lakes team! 

Business response:

Wayne And Donna Dinsbeer, we are so happy to read such a great review about Wyndham Lakes, A Pacifica Senior Living Community! 

Leon Godfrey's profile image
Leon Godfrey 
4 years ago

Great experience with the sales process. I can't wait to see my new apartment. 

Business response:

Leon Godfrey, we're happy to hear you had such a positive experience with our team! 

Edward Jones's profile image
Edward Jones 
4 years ago

Very friendly staff and I love my new apartment. 

Business response:

Edward Jones, thanks for your praise and kind comments about our team. 

Vestira Siewert's profile image
Vestira Siewert 
4 years ago

Everyone has been extremely helpful during this difficult time. Very nice people. 

Business response:

Vestira Siewert, thank you for your kind words and this wonderful review! 

Jeri A. Greer's profile image
Jeri A. Greer 
4 years ago

The staff was awesome. They were great. My dad did not eat and they provided a great lunch. 

Business response:

Jeri A. Greer, thank you for your kind words and this wonderful review! 

Frequently asked questions about Wyndham Lakes

How is Wyndham Lakes rated?

Wyndham Lakes has a 4.5 star rating with 328 reviews. 

When is Wyndham Lakes open?

Wyndham Lakes is open now. It is open 24/7.