Yavapai Landscaping Prescott

Jet A. 

on Yelp

2 years ago

If there were minus stars I would check those. The owner Nathaniel is an arrogant man who does not keep his word. Last June, his crew was sent out and did an unprofessional job without knowledge of proper pruning techniques. They also chopped off 5' Lilac bushes that were beautiful and ones my mother had planted many years ago. When I called to make him aware of that and many other unfinished issues, he said he would have new Lilac bushes planted. He failed to do that and when I recently confronted him regarding that, he sai... read more

Jet A. 

on Yelp

2 years ago

If there were minus stars I would check those. The owner Nathaniel is an arrogant man who does not keep his word. Last June, his crew was sent out and did an unprofessional job without knowledge of proper pruning techniques. They also chopped off 5' Lilac bushes that were beautiful and ones my mother had planted many years ago. When I called to make him aware of that and many other unfinished issues, he said he would have new Lilac bushes planted. He failed to do that and when I recently confronted him regarding that, he sai... read more

Paul F. 

on Yelp

2 years ago

I had an appointment with Nathaniel of Yavapai Landscaping. The appointment was 1-2pm. I waited around until about 2:10. No Nathaniel and no call. I got a call around 2:30 but being in Prescott, I must have been in a dead zone and didn't receive the call. He called again sitting in front of my place at 3:00pm. I told him that he was late and I couldn't wait anymore. He apologized and asked to reschedule. I said no that I didn't have a good feeling about the company anymore. He then said, " The feeling was mutual and... read more

Paul F. 

on Yelp

2 years ago

I had an appointment with Nathaniel of Yavapai Landscaping. The appointment was 1-2pm. I waited around until about 2:10. No Nathaniel and no call. I got a call around 2:30 but being in Prescott, I must have been in a dead zone and didn't receive the call. He called again sitting in front of my place at 3:00pm. I told him that he was late and I couldn't wait anymore. He apologized and asked to reschedule. I said no that I didn't have a good feeling about the company anymore. He then said, " The feeling was mutual and... read more

Jeff N. 

on Yelp

2 years ago

Wish we'd paid more attention to this company's reviews on Yelp regarding poor customer service. Called them, an estimator came out and spent almost an hour reviewing our landscaping needs, including water management, which we figured would cost more than $12k. When casually asked when we would see a quote, he replied "By the time you wake up tomorrow". Wow. It's now several weeks later. We never received a quote or any other contact from Yavapai Landscaping, despite two follow-up phone calls answered by a woman who told us... read more

Jeff N. 

on Yelp

2 years ago

Wish we'd paid more attention to this company's reviews on Yelp regarding poor customer service. Called them, an estimator came out and spent almost an hour reviewing our landscaping needs, including water management, which we figured would cost more than $12k. When casually asked when we would see a quote, he replied "By the time you wake up tomorrow". Wow. It's now several weeks later. We never received a quote or any other contact from Yavapai Landscaping, despite two follow-up phone calls answered by a woman who told us... read more

Paul A. 

on Yelp

3 years ago

I wish I could do negative stars but I cant because this keeps getting better. Had someone out today because I am not longer getting water through the hose that connects the valve to my back yard. Somewhere there is a kink in the line, but when I was the company that came out to try and fix this nightmare I noticed that the line was spliced just before it went under the wall going into my back yard. They didn't replace the line going into my back yard line I asked them too when they first installed the system. They cut corne... read more

Paul A. 

on Yelp

3 years ago

I wish I could do negative stars but I cant because this keeps getting better. Had someone out today because I am not longer getting water through the hose that connects the valve to my back yard. Somewhere there is a kink in the line, but when I was the company that came out to try and fix this nightmare I noticed that the line was spliced just before it went under the wall going into my back yard. They didn't replace the line going into my back yard line I asked them too when they first installed the system. They cut corne... read more

Amy F. 

on Yelp

3 years ago

Find someone else to do your work. We eventually decided to post a review, not to punish this company, but to help other customers. The only reason we didn't get an attorney was that we were too busy at the time. In addition the office manager was pleasant and understanding. There is a reason that their contract includes a section that states one must agree to arbitration and not sue. That is a red flag we missed. We paid 20K to have berms with foliage installed for privacy rather than fencing, as it would be more natural... read more