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1106 E Gurley St, Prescott, AZ, 86301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I wish I could do negative stars but I cant because this keeps getting better. Had someone out today because I am not longer getting water through the hose that connects the valve to my back yard. Somewhere there is a kink in the line, but when I was the company that came out to try and fix this nightmare I noticed that the line was spliced just before it went under the wall going into my back yard. They didn't replace the line going into my back yard line I asked them too when they first installed the system. They cut corne... read more
Find someone else to do your work. We eventually decided to post a review, not to punish this company, but to help other customers. The only reason we didn't get an attorney was that we were too busy at the time. In addition the office manager was pleasant and understanding. There is a reason that their contract includes a section that states one must agree to arbitration and not sue. That is a red flag we missed. We paid 20K to have berms with foliage installed for privacy rather than fencing, as it would be more natural... read more
Find someone else to do your work. We eventually decided to post a review, not to punish this company, but to help other customers. The only reason we didn't get an attorney was that we were too busy at the time. In addition the office manager was pleasant and understanding. There is a reason that their contract includes a section that states one must agree to arbitration and not sue. That is a red flag we missed. We paid 20K to have berms with foliage installed for privacy rather than fencing, as it would be more natural... read more
I gave them one star because they did create a beautiful patio. After many false starts they finally scheduled our landscaping. Our agreement called for four 6' Arbor Vitae but they said there were none available. If they had ordered them when they received my down payment they probably would have been available. I was given the choice of 4' trees or nothing. Not much of a choice. They had no apology or remorse that they weren't even close to fulfilling their part of our agreement. They didn't give me any instructions on... read more
Business response:
Laurel This is Ted, I was not your salesman. A former employee was. Six foot arbor vitae have never been available at Prescott valley wholesale. It should have been sold as a gallon size. To indicate a height, without a range, is not the correct way, and one of many reasons we parted ways with your salesman. We offered other options for trees and ultimately put in we’re close to 5’, and as your review makes it sound like no options. They are your money back, a different tree that was 6’ or the largest available. Seems fair... read more
I gave them one star because they did create a beautiful patio. After many false starts they finally scheduled our landscaping. Our agreement called for four 6' Arbor Vitae but they said there were none available. If they had ordered them when they received my down payment they probably would have been available. I was given the choice of 4' trees or nothing. Not much of a choice. They had no apology or remorse that they weren't even close to fulfilling their part of our agreement. They didn't give me any instructions on... read more
Business response:
Laurel This is Ted, I was not your salesman. A former employee was. Six foot arbor vitae have never been available at Prescott valley wholesale. It should have been sold as a gallon size. To indicate a height, without a range, is not the correct way, and one of many reasons we parted ways with your salesman. We offered other options for trees and ultimately put in we’re close to 5’, and as your review makes it sound like no options. They are your money back, a different tree that was 6’ or the largest available. Seems fair... read more
We've used Yavapai Landscaping on a few projects over the past 2 years and at first they were reliable and the work was good depending on who they sent out (Ryan and LT are great). The guy we worked with to design the back yard (Anthony Doumont) was great but, he left shortly after our project started. The lady in the office at the time, who was very nice, seemed like she was in over her head - no return calls, very poor communication and could not remember us or our project every time we spoke. As a retired fire department ... read more
We've used Yavapai Landscaping on a few projects over the past 2 years and at first they were reliable and the work was good depending on who they sent out (Ryan and LT are great). The guy we worked with to design the back yard (Anthony Doumont) was great but, he left shortly after our project started. The lady in the office at the time, who was very nice, seemed like she was in over her head - no return calls, very poor communication and could not remember us or our project every time we spoke. As a retired fire department ... read more
We used Yavapai Landscaping to do some firewise clearing in our yard in 2020. They were expensive but did an average job. We wanted to expand our irrigation system, so we asked them to come out in mid-2021 to give us an estimate. They came up with a proposal which we decided to accept. Unfortunately, they were not able to get back with us in time before we left for the summer. I let them know that we accepted their proposal yet with us soon to be gone, we would have to postpone implementing it. Fast forward to September of ... read more
Business response:
Steve, You had an irrigation employee go to do a system. analysis and irrigation check. An estimator didn’t go out there. The guy who would have done the work did. I go and provide landscaping install estimate and firewise estimates free of charge every day. However if my guys had to go out there and check out your system and do work, we have been charging for that for the past year. That’s not really a landscaping estimate. Consider when your car isn’t working properly, you take it to the mechanic. They don’t take... read more
We used Yavapai Landscaping to do some firewise clearing in our yard in 2020. They were expensive but did an average job. We wanted to expand our irrigation system, so we asked them to come out in mid-2021 to give us an estimate. They came up with a proposal which we decided to accept. Unfortunately, they were not able to get back with us in time before we left for the summer. I let them know that we accepted their proposal yet with us soon to be gone, we would have to postpone implementing it. Fast forward to September of ... read more
Business response:
Steve, You had an irrigation employee go to do a system. analysis and irrigation check. An estimator didn’t go out there. The guy who would have done the work did. I go and provide landscaping install estimate and firewise estimates free of charge every day. However if my guys had to go out there and check out your system and do work, we have been charging for that for the past year. That’s not really a landscaping estimate. Consider when your car isn’t working properly, you take it to the mechanic. They don’t take... read more
Yavapai Landscaping Prescott has a 4.5 star rating with 821 reviews.
Yavapai Landscaping Prescott is open now. It will close at 7:00 p.m.